Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

App Login Problem (iPhone/iPad)

I am having a login problem with my iPad and iPhone on apps which require a username and password. When I enter my username and then try to enter my password, the username disappears. When I enter the password first and then try to enter my username, my password disappears.



This has been happening for at least two weeks. I can't open any apps which require username/password unless this information is already stored in the app.



I have been searching different forums and I haven't seen anyone else with this problem. So I expect the problem is just with my devices. I have rebooted the devices and reinstalled the apps. None of these actions have solved this problem.

iPhone 6 Plus, iOS 8.1.2

Posted on May 7, 2015 8:58 AM

Reply
5 replies

App Login Problem (iPhone/iPad)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.