my iphone 5 keeps turning off and on and turns different colors
my new never dropped iphone 5 16gb keeps turning off and on and turns different colors in the start up screen any help? tried resetting it didn't work
iPhone 5, iOS 8.3
User profile for user:
pedro d
User level:
Community Specialist
Hello there, francisdm_.
When having issues with the display on your iPhone not functioning as expected, the following Knowledge Base article offers up some great resources for troubleshooting:
Get help with hardware features on your iPhone, iPad, and iPod touch - Apple Support
In your case, this section is most applicable:
Get help with your iPhone if it has any of these issues:
- Won't turn on
- Appears frozen
- Doesn't start past the Apple logo
- Won't slide to unlock or slide to power off
Screen
Get help with the screen on your device if it has any of these issues:
- The screen is too dim, too bright, or you see only faint images
- You see a solid color screen (black, white or blue)
- You see lines, missing sections, discoloration, or poor image quality
Get help with other screen issues:
Thanks for being a part of Apple Support Communities.
Cheers,
Pedro.