Muzza1001
Level 1 (0 points)

Q: No sound mic not working incoming calls only

Hi all,

 

my first question on here so i hope you may be able to shed some light.

 

My apple watch is happy making calls, I can hear through the loudspeaker and the others can hear me From the mic on the Apple watch. However when I receive calls even after pressing answer on my watch the call happens through my iPhone. I have restored an rebooted unpaired and repaired. I can not see anything in settings to get it to work. No sound nor the mic works on my watch

 

Apple support are trying to help and I am waiting for a call back today.

 

Any ideas?

 

Thanks

 

muzza

Apple Watch, Iphone 6 and Apple watch sport

Posted on May 8, 2015 1:01 AM

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Muzza1001

Q: No sound mic not working incoming calls only

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  • by fatcyclist,

    fatcyclist fatcyclist May 8, 2015 7:05 AM in response to Muzza1001
    Level 1 (0 points)
    May 8, 2015 7:05 AM in response to Muzza1001

    I get this same problem, generally after I've used my bluetooth headset with my phone during a prior call. I've found that by rebooting my phone and watch at the same time, it fixes the problem...at least, until I use my bluetooth headset with my phone again.

     

    This of course isn't really a "fix" but maybe you could try restarting your watch and phone together and see if you get the same result.

  • by Muzza1001,

    Muzza1001 Muzza1001 May 8, 2015 8:46 AM in response to fatcyclist
    Level 1 (0 points)
    May 8, 2015 8:46 AM in response to fatcyclist

    at least I am not alone. Lol

     

    sadly I have tried rebooting it and it still has the same problem.

     

    about an hour ago. Apple support decided that they would send me out a replacement.