-Reverie
Level 1 (4 points)
Desktops

Q: Back To My Mac - only working on LAN

Hi, I have a Mac Mini setup at home online that I can access on my MBP using Back To My Mac. However it only shows up on my MBP when I am at home and on the same internet connection. How do I set it up so that I can access my Mac Mini from another location?

Mac mini

Posted on May 8, 2015 1:35 AM

by greg sahli,Apple recommended
greg sahli greg sahli
Level 7 (25,395 points)
A:

Read this:

Set up and use Back to My Mac - Apple Support

 

And, if you need more help, please tell us the brand/model of router you're using.

Posted on May 8, 2015 4:55 AM

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-Reverie

Q: Back To My Mac - only working on LAN

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  • Helpful answers

  • by greg sahli,Apple recommended

    greg sahli greg sahli May 8, 2015 4:55 AM in response to -Reverie
    Level 7 (25,395 points)
    May 8, 2015 4:55 AM in response to -Reverie

    Read this:

    Set up and use Back to My Mac - Apple Support

     

    And, if you need more help, please tell us the brand/model of router you're using.

  • by BobHarris,Apple recommended

    BobHarris BobHarris May 8, 2015 6:06 AM in response to -Reverie
    Level 6 (19,437 points)
    Mac OS X
    May 8, 2015 6:06 AM in response to -Reverie

    Possible problem areas

     

    Your home router does not support UPnP or NAT-PMP (or it is not enabled).

     

    You are running an anti-virus (or Little Snitch) and it is blocking network connections from outside your home (yes they have been know to do things like this).

     

    The remote location is behind a restrictive firewall (such as a corporation firewall), which blocks these types of connections.

     

    Your ISP is blocking this type of traffic (lowest probability).

     

    Got through the pointer greg sahli provided and make sure you have tried all the suggestions there.