(Code 43) Error on Bluetooth Driver, Win 8.1 on Bootcamp

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nucleon2000 Author

Level 1

10 points

(Code 43) Error on Bluetooth Driver, Win 8.1 on Bootcamp

This may be similar to other Win 8.1 glitches on Bootcamp, but...

I CANNOT get bluetooth to run on Windows 8.1 via Bootcamp on my late 2014 15" MBP Retina. In the Device Manager, the Broadcom driver shows the yellow triangle with exclamation point, and "properties" shows the following message:

Windows has stopped this device because it has reported problems. (Code 43)

Is this just yet another problem with drivers Apple hasn't addressed? With hours of Googling, I've found a few Microsoft Hotfix's that pertain to this problem but are designed for Vista and Win 7. So is it a Microsoft problem after all?

Thanks!!!

MacBook Pro (Retina, 15-inch, Mid 2014), OS X Yosemite (10.10.3), Boot Camp with Win 8.1

Posted on May 8, 2015 5:25 AM

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Answer 1

Loner T

Level 9

59,536 points

May 8, 2015 5:33 AM in response to nucleon2000

1. You may want to consider Boot Camp: Install or repair Boot Camp drivers.

2. Can you post the link for the HotFix?

3. Can you test after

SMC Reset - Resetting the System Management Controller (SMC) on your Mac - Apple Support

NVRAM Reset - How to Reset NVRAM on your Mac - Apple Support

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Answer 2

nucleon2000 Author

Level 1

10 points

May 8, 2015 6:49 AM in response to nucleon2000

Funny stuff...Windows Alert mentions that the Bluetooth isn't working, and links to this (useless) page from Apple:

http://www.apple.com/support/bootcamp/

On a lark, I tried the Broadcom Bluetooth detector, which gets stuck on the detect Bluetooth section, and says, "Please plug in or turn on your bluetooth device" Wish I could...

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Answer 3

D.Cohen

Level 6

8,618 points

May 8, 2015 5:39 AM in response to nucleon2000

What I've found on the Net about this issue is this Microsoft article: https://technet.microsoft.com/en-us/library/cc725873%28v=ws.10%29.aspx

Have you tried using Hotfix's designed for Windows 7? They may work for 8.1 as well.

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Answer 4

Loner T

Level 9

59,536 points

May 8, 2015 5:44 AM in response to D.Cohen

D.Cohen wrote:

What I've found on the Net about this issue is this Microsoft article: https://technet.microsoft.com/en-us/library/cc725873%28v=ws.10%29.aspx Have you tried using Hotfix's designed for Windows 7?…

Thanks for the link. 😉. It seems to address timing/race conditions.

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Answer 5

nucleon2000 Author

Level 1

10 points

May 8, 2015 6:28 AM in response to nucleon2000

The hotfixes didn't seem to activate at all.

https://support.microsoft.com/en-us/kb/982046

When I download and unzip the hotfix, I get this message: Installer encountered an error 80096002 The certificate for the signer of this message is invalid or not found. And this is from Microsoft!!!!

In the meantime, I've tried reloading the Bootcamp software from USB as created on the Mac side with Bootcamp assistant, and all I get is:

Windows was unable to create an installation folder, error 80070005.

Reset NVRAM and SVC and now I've lost trackpad adjustments, although it still works.

Have I mentioned how much I dislike Windows? 😠

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