muzzyminky

Q: no mail notification on my apple watch

I have just purchased and set up my apple watch. Notifications are set up for mail and messages but they are not being received on my apple watch. Can anyone please help ?

Posted on May 8, 2015 11:31 AM

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Q: no mail notification on my apple watch

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  • by jeremy_v,

    jeremy_v jeremy_v May 10, 2015 11:42 AM in response to muzzyminky
    Community Specialists
    May 10, 2015 11:42 AM in response to muzzyminky

    Hello muzzyminky, 

     

    Thanks for visiting Apple Support Communities. 

     

    It seems like you're not receiving Mail or Message notifications on your Apple Watch. 

     

    This can happen for a few reasons, because your notifications will go to your iPhone or Apple Watch depending on which device you're using.

     

    This article has some helpful information about getting notifications on your Apple Watch:

     

    About Notifications on your Apple Watch - Apple Support

     

    If your iPhone is unlocked, you'll get notifications on your iPhone, instead of your Apple Watch.

     

    When your Apple Watch is locked, your notifications will go to your iPhone. After you put on your Apple Watch and unlock it, you won't need to unlock it again as long as it maintains skin contact. To keep your watch from locking while you're wearing it, make sure it's snug but comfortable.

     

    If your iPhone is locked or asleep, and your Apple Watch is unlocked and on your wrist, you'll get notifications on your Apple Watch.

     

    Best Regards,

     

    Jeremy