PammieJean

Q: How do I remove an Apple Watch Source from Health App?

I recently got an Apple Watch and encountered some issues.  In trying to troubleshoot the problem one of the steps tried was to reset the watch and pair it with the iPhone as new Apple Watch.  As a result I now have two Apple Watch devices listed in the Sources of the Health application.  The record for the first pairing says "This Apple Watch is no longer paired with this iPhone".  All I seem to be able to do is view this status but I can't find a way to remove the record.  I have tried the right to left swipe to bring up a delete option but that doesn't work.  I have also looked around the Watch app and since that pairing is no longer active there is no way to access it there either.  I then looked at Settings on the iPhone under Privacy > Heath and only apps are listed there not devices.  How do I remove this source?

iPhone 6, iOS 8.3

Posted on May 8, 2015 11:52 AM

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Q: How do I remove an Apple Watch Source from Health App?

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  • by Veteanu Cristi,

    Veteanu Cristi Veteanu Cristi Feb 10, 2016 10:53 PM in response to PammieJean
    Level 1 (0 points)
    Feb 10, 2016 10:53 PM in response to PammieJean

    Just purchased an apple watch, reset it and now I have 2 sources in health app

    My OCD says that is so wrong

  • by Netrinos,

    Netrinos Netrinos Mar 31, 2016 1:57 PM in response to PammieJean
    Level 1 (4 points)
    Mar 31, 2016 1:57 PM in response to PammieJean

    Guys anyone?? I still have this problem and is very annoying.... Come on now, there must be a way

  • by KhornAlpha,

    KhornAlpha KhornAlpha Apr 22, 2016 4:07 AM in response to PammieJean
    Level 1 (26 points)
    Notebooks
    Apr 22, 2016 4:07 AM in response to PammieJean

    Bumping this up.

     

    I have the same problem now. Had to re-pair the watch because iMessage and Calender was not working right after I switched from two-step to two-factor authentication. On pairing I restored the Watch from backup, nevertheless i know got the same Apple Watch twice as data source.

  • by Netrinos,

    Netrinos Netrinos Apr 22, 2016 4:11 AM in response to KhornAlpha
    Level 1 (4 points)
    Apr 22, 2016 4:11 AM in response to KhornAlpha

    WWelcome to the club.. I have already three apple watches in sources...

  • by _Plasma_,

    _Plasma_ _Plasma_ May 22, 2016 9:00 AM in response to Netrinos
    Level 1 (4 points)
    May 22, 2016 9:00 AM in response to Netrinos

    Same here I have 3 and I only did a restore yesterday after the 9.3.2 update wrecked my phone.

     

    Resetting the calibration data did nothing for me.

     

    Plasma

  • by JBfromTowson,

    JBfromTowson JBfromTowson May 23, 2016 10:45 AM in response to PammieJean
    Level 1 (4 points)
    May 23, 2016 10:45 AM in response to PammieJean

    Gang, this is confusing, but not incorrect. I show for instance, 5 Apple Watches as Sources. I only have one Apple Watch currently. I have had to restore a couple of times and replace the Watch Twice (different story). That said, only one is currently giving new data to the iPhone and Activity/Health Apps. THIS IS CORRECT. The OLD Apple Watches ARE STILL sources for some of the old data so it correctly shows them as well. Only if I delete all the past activity data will it get rid of the those previous sources. If you think about what it is saying, it IS correct. There are OTHER sources of the data, even if those other sources are different Apple Watches, OR even old back ups of the same watch. This could be presented better to avoid confusion, but that is the answer.

  • by _Plasma_,

    _Plasma_ _Plasma_ May 23, 2016 11:10 AM in response to JBfromTowson
    Level 1 (4 points)
    May 23, 2016 11:10 AM in response to JBfromTowson

    Understandable for you but I've never changed my watch, or my phone. Both the same ones I had when I first paired my watch. Yet I still have 3 watch sources, I can't even find where to delete the old data you speak of. I've had to restore the watch twice after failed firmware upgrades on the phone. That said I always restore a backup, so the watch "should" be identified as the same watch. Apple need to fix this, giving the watch an ID that changes every time you re-pair it it madness, use a hardware ID and the problem goes away.

     

    Plasma

  • by JBfromTowson,

    JBfromTowson JBfromTowson May 23, 2016 11:24 AM in response to _Plasma_
    Level 1 (4 points)
    May 23, 2016 11:24 AM in response to _Plasma_

    You are not wrong, but the three sources represent the two older versions that were since restored. Each restoration starts a new Source for data. You can delete the old data by going into the Health App and going to data sets and editing the data there. I would not bother though. It just means there is data in the Health App that is sourced from a different iteration of that Watch. Like I said, Apple could clean this up. If you want to have the sources correctly identified going forward, rename each one with a date and they will stand out based on when they were activatEd/restored. For Instance Joe's Apple Watch 1-1-16.

  • by _Plasma_,

    _Plasma_ _Plasma_ May 23, 2016 1:27 PM in response to JBfromTowson
    Level 1 (4 points)
    May 23, 2016 1:27 PM in response to JBfromTowson

    So continuing down your current train of thought, why do I not have multiple iPhones as data Sources? I had a 5S before I got my 6 and looking in the "All Recorded Data" section I can see data going back as far as 24th Oct 2014. This was a year before I had my watch and 5 months before I had my iPhone 6, so surely in the "sources" it should show a second iPhone for the data from the 5S? I'd say there is definitely some gremlins in this health app code.

     

    The problem I have now is I don't know which of those Data Sets are from the other watches? I'd prefer not to have to remove all of them, but the OCD in me says I have to to get back down to just the one watch!

     

    Plasma

  • by Adrian97c,

    Adrian97c Adrian97c Aug 10, 2016 4:27 PM in response to MagicWind
    Level 1 (4 points)
    Aug 10, 2016 4:27 PM in response to MagicWind

    9.3.3 is out... Still no way to remove "older versions of same watch".

  • by NicoR,

    NicoR NicoR Aug 12, 2016 5:20 AM in response to PammieJean
    Level 1 (4 points)
    Aug 12, 2016 5:20 AM in response to PammieJean

    Here is a simple and easy solution to this issue:

     

    1. Open the Health app from your iPhone.
    2. Select the Sources option.
    3. Select and open on the Device you wish to remove from the list.
    4. Scroll to the bottom to where it reads "Delete All Data from..." and then select it.
    5. Confirm this action by selecting Delete again.
    6. Close the Health app entirely then re-open the app again.
    7. Select the Sources option again.

     

    You will now see that the Device has now been removed from the list. I hope this helps.

  • by Fofer,

    Fofer Fofer Aug 15, 2016 12:50 PM in response to NicoR
    Level 1 (144 points)
    Aug 15, 2016 12:50 PM in response to NicoR

    NicoR: Your instructions don't apply, at least not on my device. There is no "Delete All Data from..." at the bottom of this screen.  What version of iOS are you on?

     

    Monosnap-2016-08-15 12-45-18.png

  • by NicoR,

    NicoR NicoR Aug 16, 2016 7:39 AM in response to NicoR
    Level 1 (4 points)
    Aug 16, 2016 7:39 AM in response to NicoR

    I do appologize as I forgot to mention that i am on the os 10 beta 4 version. So this solution applies to that.

  • by Fofer,

    Fofer Fofer Aug 16, 2016 7:51 AM in response to NicoR
    Level 1 (144 points)
    Aug 16, 2016 7:51 AM in response to NicoR

    Ah yes, that is a very important tidbit of information to have included.
    Apology happily accepted.

     

    And now it's good to know that a proper solution is (finally) on the horizon, with the upcoming release of iOS 10.  Thanks!

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