HT201349: Add or remove your phone number in iMessage or FaceTime on your iPad, iPod touch, or Mac

Learn about Add or remove your phone number in iMessage or FaceTime on your iPad, iPod touch, or Mac
lchasi

Q: iMessage Text Message Forwarding list

How to remove a no-longer-used (and not available) device from the iMessage Text Message Forwarding list?

iPhone 6, iOS 8.3

Posted on May 8, 2015 3:53 PM

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Q: iMessage Text Message Forwarding list

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  • by jason269,

    jason269 jason269 May 10, 2015 1:14 PM in response to lchasi
    Community Specialists
    May 10, 2015 1:14 PM in response to lchasi

    Hi, lchasi.  

     

    Thank you for visiting Apple Support Communities.  

     

    understand that you need to remove your Apple ID used for iMessage on a device you no longer have.  Here are the steps that I would recommend going through for this.  

     

    If you no longer have your iOS device

    If you didn't follow the steps above before selling or giving away your iOS device:

    1. Ask the new owner to erase all content and settings as described above.
    2. If you're using iCloud and Find My iPhone on the device, you can erase the device remotely and remove it from your account by signing in to icloud.com/find, selecting the device, and clicking Erase. When the device has been erased, click Remove from Account. After you erase the device, you'll need to wait 24 hours before you can activate iMessage on your new device.
    3. If you're unable to complete either of the above steps, you should change your Apple ID password. Changing your password won't remove any personal information that is cached on the device, but it will make sure that the new owner can't delete your information from iCloud.
    4. Deregister iMessage if you're switching to a non-Apple phone. 

     

    If you're using Apple Pay, you can also remove your credit or debit cards at iCloud.com. Just choose Settings to see which devices are using Apple Pay, then click your device and click Remove next to Apple Pay.

     

    What to do before selling or giving away your iPhone, iPad, or iPod touch

     

    -Jason H.  

  • by lchasi,

    lchasi lchasi May 11, 2015 7:35 AM in response to jason269
    Level 1 (0 points)
    May 11, 2015 7:35 AM in response to jason269

    Thks Jason! No this is no it... If you go to settings, messages, text message forwarding on your iphone, you have a list of devices you are able to send iMessages through. One of them is no longer needed but it's not available. How do I remove it from this list is my question.