Q: Why is the new Photos app so slow on my Mac?
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Jun 18, 2015 7:02 AMby mtnmanfarrell,Old Toad,
I'm having the same problem on my wife's computer please help.
Problem description:
photos is very slow
EtreCheck version: 2.2 (132)
Report generated 6/18/15, 7:52 AM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 333 - SN = 9G2160UUXD3MB
Video Information: ℹ️
Intel HD Graphics 3000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.3 (14D136) - Time since boot: 0:55:40
Disk Information: ℹ️
APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (276.82 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
User Launch Agents: ℹ️
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 17.0.0.188 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.188 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 600 - SDK 10.10
User internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.6 [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
6% WindowServer
2% fontd
1% cloudd
1% taskgated
0% notifyd
Top Processes by Memory: ℹ️
411 MB kernel_task
324 MB firefox
197 MB iPhoto Library Manager
147 MB mdworker(12)
139 MB Finder
Virtual Memory Information: ℹ️
270 MB Free RAM
3.73 GB Used RAM
30 MB Swap Used
Diagnostics Information: ℹ️
Jun 18, 2015, 07:04:48 AM /Users/[redacted]/Library/Logs/DiagnosticReports/nsurlsessiond_2015-06-18-07044 8_[redacted].crash
Jun 17, 2015, 07:50:23 AM /Library/Logs/DiagnosticReports/firefox_2015-06-17-075023_[redacted].hang
Jun 18, 2015, 06:54:45 AM Self test - passed
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Jun 19, 2015 8:58 AMby Old Toad,The report has none of the obvious culprits. However, older Macs like yours running Yosemite on only 4 GB of memory have a difficult time with performance. Adding additional RAM will help the performance issue. Your modle can utilize up to 16 GB of RAM. 8 GB should help.
Replacing the hard drive with a SSD drive will give you a big boost in performance, particularly booting up and launching apps.
If you up the RAM in the MBP I recommend you get the modules from Crucial.com or otherworldcomputing.com. They guarantee that their modules not only meet the Apple specs but will work in the machine. They have excellent customer support and warranty policies.
Note: Just want to make sure you included the entire Etrecheck report above, right?
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Jun 21, 2015 8:20 AMby Pepsileptic,Hello, Could someone help me out. It seems to take a long time for my photo to show up on my Mac when I take a photo with my iPhone. It takes 5 to 10 minutes to show up in Photos iCloud on the Mac. I kind of need it to be faster since I use it for listing items on Ebay. I have the base and bottom of the line Mac Mini. I understand that the RAM is probably the culprit. here is my info
Problem description:
Photos load onto my mac slow after taking a picture with another device.
EtreCheck version: 2.2 (132)
Report generated 6/21/15, 11:11 AM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Mac mini (Late 2014) (Technical Specifications)
Mac mini - model: Macmini7,1
1 1.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n/ac
Intel HD Graphics 5000
VW246 1280 x 720
OS X 10.10.3 (14D136) - Time since boot: 2 days 17:56:47
APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.89 GB (470.55 GB free)
Core Storage: disk0s2 499.25 GB Online
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. IR Receiver
Apple Inc. thunderbolt_bus
Mac App Store and identified developers
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CoreLocationAgent.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.printuitool.agent.plist
[killed] com.apple.rcd.plist
[killed] com.apple.sbd.plist
[killed] com.apple.xpc.loginitemregisterd.plist
7 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
6 processes killed due to memory pressure
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Google Chrome Application Hidden (/Applications/Google Chrome.app)
FlashPlayer-10.6: Version: 18.0.0.160 - SDK 10.6 [Click for support]
Flash Player: Version: 18.0.0.160 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 600 - SDK 10.10
My eBay Manager
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine not configured!
5% Photos
4% nsurlsessiond(2)
4% WindowServer
2% launchd
2% fontd
590 MB com.apple.WebKit.WebContent(4)
493 MB kernel_task
328 MB Photos
172 MB mdworker(10)
119 MB Safari
Virtual Memory Information: ℹ️
106 MB Free RAM
3.90 GB Used RAM
136 MB Swap Used
Jun 20, 2015, 04:32:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-06-20-163226_[reda cted].crash
Jun 20, 2015, 10:43:46 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-06-20-104346_[reda cted].crash
Jun 19, 2015, 09:44:29 AM /Library/Logs/DiagnosticReports/firefox_2015-06-19-094429_[redacted].cpu_resour ce.diag [Click for details]
Jun 18, 2015, 09:36:07 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CoreLocationAgent_2015-06-18-2 13607_[redacted].crash
Jun 18, 2015, 05:12:57 PM Self test - passed
Jun 18, 2015, 01:18:40 PM /Library/Logs/DiagnosticReports/mbpluginhost_2015-06-18-131840_[redacted].crash
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Jun 22, 2015 11:20 AMby Old Toad,Your issue is not the same as the OPs. However, bottomline is that you meed more memory. You're getting a lot of killed processes due to the lack of memory. Your model can utilize up to 16 GB of memory. Go to Crucial.com or otherworldcomputing.com and purchase modules to get you to at least 8 GB ( more if the budget permits).
Those are the only two vendors that guarantee that their modules will work with Macs.
Also you are going to have a drive crash or corruption at some time in the future so you should seriously consider getting an external HD and using Time Machine to keep current backups
In the future it's best to start your own topic so you get the un-diverted attention of those visiting the topic.
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Jun 27, 2015 12:34 PMby meganfromvernon,This started as agonizingly slow Photo uploads. Now I see I have bigger problems. I crashed a 5 year old MacBook Pro a month ago and hijacked my husbands almost never used laptop. Moved everything, and ended up with this...
Would appreciate any thoughts.
everything is backed up on an external...
Problem description:
Painfully slow everything
EtreCheck version: 2.2 (132)
Report generated 6/27/15, 8:26 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
MacBook Pro (15-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 209 - SN = D862217011DDGDLBD
Intel HD Graphics 4000
Color LCD 1440 x 900
NVIDIA GeForce GT 650M - VRAM: 512 MB
OS X 10.10.3 (14D136) - Time since boot: one day 9:52:58
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
wsod1 (disk1) / : 498.88 GB (257.79 GB free)
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS31N
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. thunderbolt_bus
Mac App Store and identified developers
/Applications/ExpressVPN.app
[not loaded] expressvpn.tap (1.0) [Click for support]
[loaded] expressvpn.tun (1.0) [Click for support]
Problem System Launch Agents: ℹ️
[killed] com.apple.AirPlayUIAgent.plist
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.rcd.plist
[killed] com.apple.recentsd.plist
[killed] com.apple.SafariNotificationAgent.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
12 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.installd.plist
[failed] com.apple.mtrecorder.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
14 processes killed due to memory pressure
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.adobe.AdobeCreativeCloud.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.adobe.adobeupdatedaemon.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[failed] com.apple.spirecorder.plist
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[failed] com.skype.skypeinstaller.plist [Click for support]
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Google Chrome Application Hidden (/Applications/Google Chrome.app)
ExpressVPN Application (/Applications/ExpressVPN.app)
Dropbox Application (/Applications/Dropbox.app)
AdobeAAMDetect: Version: 3.0.0.0 - SDK 10.9 [Click for support]
FlashPlayer-10.6: Version: 18.0.0.194 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 18.0.0.194 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
SharePointBrowserPlugin: Version: 14.5.1 - SDK 10.6 [Click for support]
nplastpass: Version: 3.1.89 - SDK 10.10 [Click for support]
googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
LastPass
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine not configured!
53% Google Chrome Helper(10)
11% Google Chrome
6% WindowServer
4% update_dyld_shared_cache
2% hidd
1020 MB Google Chrome Helper(10)
584 MB kernel_task
242 MB update_dyld_shared_cache
160 MB Google Chrome
143 MB softwareupdated
Virtual Memory Information: ℹ️
695 MB Free RAM
3.31 GB Used RAM
553 MB Swap Used
Jun 27, 2015, 07:52:11 PM /Library/Logs/DiagnosticReports/System Preferences_2015-06-27-195211_[redacted].hang
Jun 27, 2015, 07:49:31 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Photos_2015-06-27-194931_[reda cted].crash
Jun 26, 2015, 10:29:44 AM Self test - passed
Jun 25, 2015, 07:47:38 PM /Library/Logs/DiagnosticReports/iTunes_2015-06-25-194738_[redacted].hang
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Jun 27, 2015 1:38 PMby Old Toad,Get rid of Google Chrome. It's taking up much of your memory and you're getting many processes killed due to memory pressure. Another reason to get rid of Chrome and other Google apps is this: Google Chrome Listening In To Your Room Shows The Importance Of Privacy Defense In Depth. Remove all Google add ons as shown in the Etrecheck report.
You model can use up to 16 GB of memory. The only two suppliers of Mac memory I'll recommend are Crucial.com and otherworldcomputing.com. Both guarantee their modules will work with Macs and have excellent customer support and warranty policies. I'd upgrade to a minimum of 8 GB, more depending on the budget.
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Jun 28, 2015 8:58 AMby meganfromvernon,I'm a travel writer, so everything I do is photo heavy and this laptop is working really hard.
I backup regularly, use dropbox for things I need access to asap, but I'm wondering if my photo work is what finally did my other laptop in (granted it was 5 years old, but had bigger memory, etc.). <sigh>
Thanks so much. Is this a job for the Apple store or ? I should be back in the States in the next few weeks and could have it done then.
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Jun 28, 2015 9:44 AMby Old Toad,If you're going to up the RAM I'd order it yourself and when you get home install it as it's quite easy. There are Apple documents on how to install RAM in MPBs: MacBook Pro: How to remove or install memory - Apple Support
If you have Apple do it will cost nearly double than what you can do it yourself. Here's what the various upgrades will cost from Crucial.com
For much more speed, especially in booting up and launching apps, replace your hard drive with a SSD drive. Crucial and otherworldcomputing.com both offer drives. But their installation requires an Apple Authorized Service Provider to do the installation. An Apple company store will not install 3rd party drives.
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Jul 8, 2015 6:27 AMby !GASPAR,Problem description:
slow mac - please help
EtreCheck version: 2.2 (132)
Report generated 7/8/15, 10:08 AM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Click to remove] links for help removing adware.
MacBook Pro (15-inch, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,3
1 2.66 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Check Battery - Cycle count = 317 - SN = W0933AN5T77YA
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1440 x 900
LED Cinema Display 1920 x 1200
NVIDIA GeForce 9600M GT - VRAM: 256 MB
OS X 10.10.3 (14D136) - Time since boot: 17:41:28
FUJITSU MJA2320BH FFS G1 disk0 : (320,07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Untitled (disk0s2) / : 319.21 GB (176.91 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-868
Apple Inc. Built-in iSight
Apple Inc. Display iSight
Apple Inc. Display Audio
Apple Inc. Apple LED Cinema Display
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Mac App Store and identified developers
/Applications/Splashtop Streamer.app
[not loaded] com.splashtop.driver.SRXDisplayCard (1.6 - SDK 10.7) [Click for support]
[not loaded] com.splashtop.driver.SRXFrameBufferConnector (1.6 - SDK 10.7) [Click for support]
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungComposite (1.4.14 - SDK 10.6) [Click for support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.4.14 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungACMData (1.4.14 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungMTP (1.4.14 - SDK 10.5) [Click for support]
[not loaded] com.devguru.driver.SamsungSerial (1.4.14 - SDK 10.6) [Click for support]
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cloudphotosd.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.photolibraryd.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
7 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.ctkd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
6 processes killed due to memory pressure
[running] com.51db58fc64a08945.agent.plist [Click for support]
[loaded] com.adobe.CS4ServiceManager.plist [Click for support]
[running] com.mcafee.menulet.plist [Click for support]
[running] com.mcafee.reporter.plist [Click for support]
[unknown] com.oracle.java.Java-Updater.plist [Click for support]
[not loaded] com.splashtop.streamer-for-root.plist [Click for support]
[running] com.splashtop.streamer-for-user.plist [Click for support]
[loaded] org.macosforge.xquartz.startx.plist [Click for support]
[not loaded] com.51db58fc64a08945.daemon.plist [Click for support]
[running] com.51db58fc64a08945.helper.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.mcafee.ssm.Eupdate.plist [Click for support]
[running] com.mcafee.ssm.ScanManager.plist [Click for support]
[running] com.mcafee.virusscan.fmpd.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[unknown] com.oracle.java.Helper-Tool.plist [Click for support]
[running] com.splashtop.streamer-daemon.plist [Click for support]
[loaded] com.splashtop.streamer-srioframebuffer.plist [Click for support]
[loaded] org.macosforge.xquartz.privileged_startx.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
iTunesHelper Aplicativo (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Aplicativo (/Applications/Dropbox.app)
Google Chrome Aplicativo (/Applications/Google Chrome.app)
AdobeResourceSynchronizer Aplicativo (/Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Support/AdobeResourceSynchronizer.app)
uTorrent Aplicativo (/Applications/uTorrent.app)
KiesAgent UNKNOWN (missing value)
fuspredownloader Aplicativo Hidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
AdobePDFViewer: Version: 10.1.13 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Searchme Adware! [Click to remove]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Untitled: Disk size: 319.21 GB Disk used: 142.31 GB
Destinations:
Time Machine Backups [Local]
Total size: 999.83 GB
Total number of backups: 2
Oldest backup: 2013-04-22 17:58:35 +0000
Last backup: 2013-04-22 17:58:35 +0000
Size of backup disk: Excellent
Backup size 999.83 GB > (Disk size 319.21 GB X 3)
8% WindowServer
3% kextd
0% storeassetd
0% taskgated
0% fontd
639 MB kernel_task
459 MB softwareupdated
352 MB Google Chrome Helper(4)
143 MB Google Chrome
78 MB mdworker(6)
Virtual Memory Information: ℹ️
310 MB Free RAM
3.70 GB Used RAM
204 MB Swap Used
Jul 7, 2015, 04:37:09 PM /Library/Logs/DiagnosticReports/App Store_2015-07-07-163709_[redacted].hang
Jul 7, 2015, 04:31:36 PM /Library/Logs/DiagnosticReports/softwareupdated_2015-07-07-163136_[redacted].cp u_resource.diag [Click for details]
Jul 7, 2015, 04:30:15 PM /Library/Logs/DiagnosticReports/uTorrent_2015-07-07-163015_[redacted].hang
Jul 7, 2015, 04:25:10 PM Self test - passed
Jul 7, 2015, 02:33:14 PM /Library/Logs/DiagnosticReports/softwareupdated_2015-07-07-143314_[redacted].cp u_resource.diag [Click for details]
Jul 7, 2015, 02:25:19 PM /Library/Logs/DiagnosticReports/com.apple.AmbientDisplayAgent_2015-07-07-142519 _[redacted].crash
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Jul 8, 2015 8:04 AMby Old Toad,In addition to removing MacAfee software as Allen recommended I suggest you rethink using Google Chrome as your browser. One reason is this article: Google Chrome Listening In To Your Room Shows The Importance Of Privacy Defense In Depth. Google software is known for "phoning home" with user's data as this article points out: Google Photos may be free — but there's still a cost
Adding more memory will help.
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Jul 13, 2015 7:52 AMby JohanvanWyk,Old Toad - Please help. Going crazy here - about to toss the **** Imac overboard! Photos is unusably slow.
I am running all Apps from an aftermarket SSD installed in the slot that used to hold the DVD drive - never been a problem and I dont think it is now - just thought I'd mention it .
I Use the original internal hard drive for data - so my old iphoto and new photos libraries are on the hard drive.
Problem description:
Slow Photos app IMAC
EtreCheck version: 2.2 (132)
Report generated 7/13/15, 10:48 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
iMac (27-inch, Mid 2010) (Technical Specifications)
iMac - model: iMac11,3
1 2.8 GHz Intel Core i5 CPU: 4-core
12 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
4 GB DDR3 1333 MHz ok
BANK 1/DIMM1
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
ATI Radeon HD 5750 - VRAM: 1024 MB
iMac 2560 x 1440
OS X 10.10.3 (14D136) - Time since boot: 1:37:10
WDC WD1001FALS-40Y6A0 disk1 : (1 TB)
EFI (disk1s1) <not mounted> : 210 MB
Hard Drive (disk1s2) /Volumes/Hard Drive : 999.86 GB (573.05 GB free)
Samsung SSD 840 EVO 250GB disk0 : (250.06 GB)
EFI (disk0s1) <not mounted> : 210 MB
MAC SD (disk0s2) / : 249.72 GB (144.01 GB free)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Inc. iPhone
C-Media INC. USB Sound Device
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Mac App Store and identified developers
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
Macs Fan Control Application (/Users/apple/Downloads/Macs Fan Control.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Macs Fan Control UNKNOWN (missing value)
Calendar Application (/Applications/Calendar.app)
Dropbox Application (/Applications/Dropbox.app)
EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
DDIS eDocs Client UNKNOWN (missing value)
Spotify Application Hidden (/Applications/Spotify.app)
Flickr Uploadr Application (/Users/apple/.Trash/Flickr Uploadr.app)
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 18.0.0.203 - SDK 10.6 [Click for support]
Flash Player: Version: 18.0.0.203 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Default Browser: Version: 600 - SDK 10.10
Picasa: Version: 1.0 - SDK 10.6 [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
MAC SD: Disk size: 249.72 GB Disk used: 105.71 GB
Destinations:
Time Machine [Local]
Total size: 3.00 TB
Total number of backups: 30
Oldest backup: 2013-11-05 01:48:51 +0000
Last backup: 2015-07-09 09:48:22 +0000
Size of backup disk: Excellent
Backup size 3.00 TB > (Disk size 249.72 GB X 3)
2% fontd
2% WindowServer
0% com.apple.WebKit.WebContent(20)
0% notifyd
0% MacsFanControl
2.66 GB com.apple.WebKit.WebContent(20)
913 MB kernel_task
246 MB photolibraryd
197 MB mds_stores
184 MB mdworker(9)
Virtual Memory Information: ℹ️
4.79 GB Free RAM
7.21 GB Used RAM
0 B Swap Used
Jul 13, 2015, 10:17:12 PM /Library/Logs/DiagnosticReports/Picasa_2015-07-13-221712_[redacted].hang
Jul 13, 2015, 10:09:16 PM /Library/Logs/DiagnosticReports/Image Capture_2015-07-13-220916_[redacted].cpu_resource.diag [Click for details]
Jul 13, 2015, 10:06:44 PM /Library/Logs/DiagnosticReports/Picasa_2015-07-13-220644_[redacted].hang
Jul 13, 2015, 09:18:23 PM /Library/Logs/DiagnosticReports/FlickrDesktop_2015-07-13-211823_[redacted].cpu_ resource.diag [Click for details]
Jul 13, 2015, 09:10:19 PM Self test - passed
Jul 13, 2015, 05:13:43 PM /Library/Logs/DiagnosticReports/Photos_2015-07-13-171343_[redacted].hang
Jul 13, 2015, 04:50:10 PM /Library/Logs/DiagnosticReports/Picasa_2015-07-13-165010_[redacted].cpu_resourc e.diag [Click for details]
Jul 13, 2015, 04:39:14 PM /Users/apple/Library/Logs/DiagnosticReports/Picasa_2015-07-13-163914_[redacted] .crash
