Q: Why is the new Photos app so slow on my Mac?

Old Toad: My photos library is located in under my Pictures folder on the local drive.  A friend suggested that I may have a corrupt photo file on my phone, but I don't know.Should I still run the test as you suggested, even if my library is local?

Did you run Etrecheck again to see if all of the CMM3 files were removed?  

If you create a new test library and it runs slowly then the issue isn't with your current library. 

If it is with a corrupt file we have no way to create a new library with all of your photos like we can do with an iPhoto library and iPhoto Library Manager.

However, another user reported it took 3 or for repairs before the repairs did the job.  So you might try the repair procedure a couple more times just in case.

Anything I can do to speed up my upload?

Problem description:

My photos and videos are uploading slowly from my iPhone to MacBook Pro with Retina Display

EtreCheck version: 2.3 (135)

Report generated 8/5/15, 9:17 AM

Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Click the [Click to remove] links for help removing adware.

Hardware Information: (What does this mean?)

    MacBook Pro (Retina, Mid 2012) (Verified)

    MacBook Pro - model: MacBookPro10,1

    1 2.6 GHz Intel Core i7 CPU: 4-core

    8 GB RAM Not upgradeable

        BANK 0/DIMM0

            4 GB DDR3 1600 MHz ok

        BANK 1/DIMM0

            4 GB DDR3 1600 MHz ok

    Bluetooth: Good - Handoff/Airdrop2 supported

    Wireless:  en0: 802.11 a/b/g/n

    Battery: Health = Normal - Cycle count = 440 - SN = D863517Q09HDNMHBH

Video Information: (What does this mean?)

    Intel HD Graphics 4000

    NVIDIA GeForce GT 650M - VRAM: 1024 MB

        Color LCD 2880 x 1800

System Software: (What does this mean?)

    OS X 10.10.3 (14D136) - Time since boot: about 16 hours

Disk Information: (What does this mean?)

    APPLE SSD SM512E disk0 : (500.28 GB) (Solid State - TRIM: Yes)

        EFI (disk0s1) <not mounted> : 210 MB

        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

        Macintosh HD (disk1) / : 499.05 GB (270.30 GB free)

            Encrypted AES-XTS Unlocked

            Core Storage: disk0s2 499.42 GB Online

USB Information: (What does this mean?)

    Apple Inc. iPhone

    Apple Inc. FaceTime HD Camera (Built-in)

    Apple Inc. BRCM20702 Hub

        Apple Inc. Bluetooth USB Host Controller

    Apple Inc. Apple Internal Keyboard / Trackpad

Thunderbolt Information: (What does this mean?)

    Apple Inc. thunderbolt_bus

Gatekeeper: (What does this mean?)

    Mac App Store and identified developers

Adware: (What does this mean?)

    Genieo, InstallMac Adware! [Click to remove]

Kernel Extensions: (What does this mean?)

        /Applications/Parallels Desktop.app

    [not loaded]    com.parallels.kext.hidhook (9.0 24251.1052177) [Click for support]

    [not loaded]    com.parallels.kext.hypervisor (9.0 24251.1052177) [Click for support]

    [not loaded]    com.parallels.kext.netbridge (9.0 24251.1052177) [Click for support]

    [not loaded]    com.parallels.kext.usbconnect (9.0 24251.1052177) [Click for support]

    [not loaded]    com.parallels.kext.vnic (9.0 24251.1052177) [Click for support]

        /Incompatible Software/Parallels Access.app

    [not loaded]    com.parallels.virtualsound (1.0 18 - SDK 10.6) [Click for support]

        /System/Library/Extensions

    [not loaded]    com.LaCie.ScsiType00 (1.2.13 - SDK 10.5) [Click for support]

    [not loaded]    com.jmicron.driver.jmPeripheralDevice (2.0.4) [Click for support]

    [not loaded]    com.lacie.driver.LaCie_RemoteComms (1.0.1 - SDK 10.5) [Click for support]

    [loaded]    com.oxsemi.driver.OxsemiDeviceType00 (1.28.13 - SDK 10.5) [Click for support]

Startup Items: (What does this mean?)

    ProTec6b: Path: /Library/StartupItems/ProTec6b

    Startup items are obsolete in OS X Yosemite

Launch Agents: (What does this mean?)

    [loaded]    com.google.keystone.agent.plist [Click for support]

    [loaded]    com.intego.backupassistant.agent.plist [Click for support]

    [loaded]    com.lacie.eventsactions.launcher.agent.plist [Click for support]

    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]

    [running]    com.pharos.notify.plist [Click for support]

    [running]    com.pharos.popup.plist [Click for support]

Launch Daemons: (What does this mean?)

    [failed]    com.absolute.rpcgeo.plist [Click for support]

    [running]    com.absolute.rpcnet.plist [Click for support]

    [loaded]    com.adobe.fpsaud.plist [Click for support]

    [loaded]    com.google.keystone.daemon.plist [Click for support]

    [running]    com.intego.BackupAssistant.daemon.plist [Click for support]

    [running]    com.lacie.desktopmanager.service.plist [Click for support]

    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]

    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]

    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]

User Launch Agents: (What does this mean?)

    [loaded]    com.adobe.ARM.[...].plist [Click for support]

    [loaded]    com.facebook.videochat.[redacted].plist [Click for support]

    [failed]    com.mlbam.nexdef.plist [Click for support] [Click for details]

    [failed]    com.parallels.mobile.startgui.launchagent.plist [Click for support]

    [running]    com.spotify.webhelper.plist [Click for support]

User Login Items: (What does this mean?)

    iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    Spotify 12.28.31 PM    UNKNOWN  (missing value)

    Google Drive    Application  (/Applications/Google Drive.app)

    Spotify 12.28.31 PM    UNKNOWN  (missing value)

    Genieo    Application  (/Incompatible Software/Genieo.app)

    Dropbox    Application  (/Applications/Dropbox.app)

    LDMStatusItem    Application  (/Applications/LaCie Desktop Manager.app/Contents/MacOS/LDMStatusItem.app)

    Google Chrome    Application Hidden (/Applications/Google Chrome.app)

    Spotify    Application Hidden (/Applications/Spotify.app)

Internet Plug-ins: (What does this mean?)

    JavaAppletPlugin: Version: Java 7 Update 75 Check version

    o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

    Default Browser: Version: 600 - SDK 10.10

    Flip4Mac WMV Plugin: Version: 3.1.0.24   - SDK 10.8 [Click for support]

    AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]

    FlashPlayer-10.6: Version: 18.0.0.209 - SDK 10.6 [Click for support]

    Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]

    Flash Player: Version: 18.0.0.209 - SDK 10.6 [Click for support]

    QuickTime Plugin: Version: 7.7.3

    googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

    SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6 [Click for support]

    AdobePDFViewer: Version: 10.1.13 [Click for support]

    MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Click for support]

Safari Extensions: (What does this mean?)

    AdBlock

    GoPhoto.it  Adware! [Click to remove]

    Adblock Plus

    Open in Internet Explorer

3rd Party Preference Panes: (What does this mean?)

    Flash Player  [Click for support]

    Flip4Mac WMV  [Click for support]

    FUSE for OS X (OSXFUSE)  [Click for support]

    Java  [Click for support]

Time Machine: (What does this mean?)

    Time Machine not configured!

Top Processes by CPU: (What does this mean?)

         4%    WindowServer

         2%    Spotify Helper(2)

         2%    fontd

         2%    hidd

         1%    ps

Top Processes by Memory: (What does this mean?)

    877 MB    kernel_task

    729 MB    com.apple.WebKit.WebContent(3)

    705 MB    Photos

    508 MB    Google Chrome Helper(4)

    467 MB    softwareupdated

Virtual Memory Information: (What does this mean?)

    168 MB    Free RAM

    7.83 GB    Used RAM (1009 MB Cached)

    368 MB    Swap Used

Diagnostics Information: (What does this mean?)

    Aug 4, 2015, 04:53:05 PM    Self test - passed

    Aug 3, 2015, 11:06:58 PM    ~/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_2015-08-03-230658_[ redacted].crash

    Aug 5, 2015, 12:27:55 AM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-08-05-002755_[ redacted].cpu_resource.diag [Click for details]

Use Image Capture to download the photos from the iPhone to a folder on the Desktop.  Is that any faster?  Then you can import the photos into your Photos Library from there.

Remove adware with https://www.malwarebytes.org/mac-download/

Uninstall Intego

Good catch.  Missed Genieo entirely.

His Mac also has GoPhoto.it installed which is possible cause of his troubles.

I'm really off my game today.  When I looked at that I saw GoPro and thought it was some of the files needed to access the GoPro camera.  Never even saw the Adware warning next to it.  Back to the coffee pot

Old Toad wrote:

 

I'm really off my game today.  When I looked at that I saw GoPro and thought it was some of the files needed to access the GoPro camera.  Never even saw the Adware warning next to it.  Back to the coffee pot

I have had mornings like that. More coffee can help.

I uninstalled the adware, but so far nothing is going faster on the Photos app.

Will image capture download videos as well?

Where is your library located? If it's on an external HD how is that HD formatted? Do you have the iCloud Photo Library enabled and if so for how long?  Could Photos still be uploading photos to the iCloud Photo Library?

Yes. Image Capture will download videos as well as photos.

Yes. For details, read Using a camera with your Mac - Apple Support

.

Alan:

I got an email about this topic with a post by Sara St. Pete. However, her post does not seem to be visible in this topic.  Do you see it?  She included an Etrecheck report.

Sara:

In case you're still seeing replies to this topic the only issue I see with the report is that the Chrome Helper is using up a lot of system resources as well as the other Google apps.  If you don't need the Google drive all the time I would remove it from the User Login in items in the System/Users & Groups/Login Items section.

Also you might want to reconsider using Chrome as your browser after reading this: Google Chrome Listening In To Your Room Shows The Importance Of Privacy Defense In Depth.

Google is known to "phone home" with users data as was found out with this new Google Photos service:  Google Photos may be free — but there's still a cost.

Just some food for thought.