Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

apps install problem

I have iPhone 5s 16GB iOS 8.3

I download app in my PC and install it to my iPhone by iTunes and it shows me this message "the app was not installed on the iPhone because an unknown error occurred (0xE800000E)" what shall i do?

I tried to install it again but it shows me the same error

thanks

iPhone 5s, iOS 8.3

Posted on May 8, 2015 2:30 PM

Reply
Question marked as Best reply

Posted on May 10, 2015 12:42 PM

Hi THE_MAVERICK,


Thank you for visiting Apple Support Communities.


It seems that you receive an "unknown error" message when trying to sync apps from iTunes on your PC to your iPhone.


See this link for a good list of troubleshooting steps that can help you resolve this error:


iOS: Unknown error containing '0xE' when connecting to a Windows PC - Apple Support


I recommend trying to sync the app in between each troubleshooting step.


Best Regards,


Jeremy

1 reply
Question marked as Best reply

May 10, 2015 12:42 PM in response to THE_MAVERICK

Hi THE_MAVERICK,


Thank you for visiting Apple Support Communities.


It seems that you receive an "unknown error" message when trying to sync apps from iTunes on your PC to your iPhone.


See this link for a good list of troubleshooting steps that can help you resolve this error:


iOS: Unknown error containing '0xE' when connecting to a Windows PC - Apple Support


I recommend trying to sync the app in between each troubleshooting step.


Best Regards,


Jeremy

apps install problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.