about a suspecting iCloud support email

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Level 1

5 points

about a suspecting iCloud support email

HI, all

I just got an email from iCloud support(address: sss@mini.websitewelcome.com), said my iCloud account is frozen and i need to reactivate my account, and it led me to the iCloud login website(http://visitkenly.org/Secure-Login/Info/852adc7812ad2e187281841d984a816a/) which is not the usual login website, and it asked me to provide my info over and over again including my credit card info, my home add and my social number.

any of you met this situation before? is the email and web address really from apple inc?

I just have concerns about the security of my personal info.

thank you

Posted on May 8, 2015 6:16 PM

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Answer 1

Best reply

stedman1

Community+ 2024

Level 10

256,440 points

May 8, 2015 6:21 PM in response to yucen

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message to Apple.

reportphishing@apple.com

The link below has information to help identify fraudulent emails.

http://support.apple.com/kb/HT4933

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Answer 2

yucen Author

Level 1

5 points

May 8, 2015 6:27 PM in response to stedman1

geez, i already provided all my information!

thank you so much, will forward the email to reportphishing@apple.com

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Answer 3

May 8, 2015 6:30 PM in response to yucen

If you have provided financial information, contact your bank immediately, and inform them of the fraud. Change passwords for any account that were involved, but not from within a link in an email.

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