Q: About 20 minutes to 30 minutes ago I went to my app game to purchase things for my game and it took me to my security information ... About 20 minutes to 30 minutes ago I went to my app game to purchase things for my game and it took me to my security information after I put it in it said my purchase was accepted but when I went into the game I didn't receive the purchase . more
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Helpful answers
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May 10, 2015 2:22 PM in response to Bigboy4uby sterling r,Hi there,
It sounds like you payed and were charged for an in-app purchase but never received it. I would check your purchased history using your computer and this article:
See your purchase history in the iTunes Store
If you see it there and have verified that the funds have been taken from your bank account, I would report a problem with the purchase using this resource:
Thank you for using Apple Support Communities.
All the very best,
Sterling
