HT200197: Get help with audio, video, or power on Apple TV

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reyfromayaguez

Q: Problem setting up my apple TV

I cannot sign in using my apple ID because it says that I have to set my network time first. Can someone help me with that?

Posted on May 9, 2015 4:30 PM

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Q: Problem setting up my apple TV

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  • by vazandrew,

    vazandrew vazandrew May 9, 2015 4:56 PM in response to reyfromayaguez
    Level 6 (19,023 points)
    Apple TV
    May 9, 2015 4:56 PM in response to reyfromayaguez

    The date/time is set automatically, if it is stuck then that means it's not properly connected to the network

     

    Make sure location is set correctly

    DNS should be on auto (settings - general - network)

    If on wifi try Ethernet

    Check that that router has port 123 open (refer to manual if unsure)