proof of ownership

Question

Level 1

12 points

proof of ownership

my macbook pro got ripped off and i need to provide proof of ownership for insurance. anybody know how i can get a copy of my product registration from apple? i have my computers serial number written down but that's about it.

macbook pro, Mac OS X (10.4.6)

Posted on Oct 23, 2006 2:14 PM

Reply

Answer 1

tribe

Level 4

1,255 points

Oct 23, 2006 4:19 PM in response to silverton

If you put your serial # in the slot here : http://www.apple.com/support/contact/ it gives you the date of purchase. Than call them and they will fax or email you a copy of the sales receipt.

MBP 2.0 2GB RAM Mac OS X (10.4.7)

Reply

Answer 2

silverton Author

Level 1

12 points

Oct 30, 2006 8:57 AM in response to silverton

computer was a gift so i don't think a copy of the original receipt will cut it for proof of ownership. that's why i was more interested in getting a copy of the product registration. attempts to communicate with a human at apple have either met with failure or resulted in no usefull information.

anybody know if there is a upc/proof of purchase bar code on the original packaging. i still have that. just don't have it accessible at the moment...

macbook pro Mac OS X (10.4.6)

Reply

Answer 3

silverton Author

Level 1

12 points

Oct 23, 2006 2:29 PM in response to netaron

i couldn't find any help on their website so i'm going to call an apple store this evening.

i was hoping someone here could tell me how to get the info online. unfortunately my internet access is pretty limited now that i have no computer...gotta run. thanks in advance to anyone with words of wisdom...

Reply

Answer 4

Oct 23, 2006 5:46 PM in response to silverton

Apple has its receipts available for reprint. Either go to the apple store where you bought it or call up Apple Sales if you purchased online.

Most major resellers do the same.

As for any other sale, you might be SOL... say bought it from a friend, or shady guy on the street.

Reply

Answer 5

Oct 30, 2006 9:38 AM in response to silverton

I believe there is a bar code on the box. I just bought second hand and the guy said the absense of the bar code on the box was because apple needed it for the iPod/computer deal, ie proof of purchase.

I have seen these photographed and shown on eBay for proof of ownership.

Maybe someone should write software to disable stolen Macs whenever they try to install updates online, fancy a business start-up?

Reply

Answer 6

netaron

Level 1

35 points

Oct 23, 2006 2:21 PM in response to silverton

Have you contacted apple about this issue yet?

Reply

Answer 7

silverton Author

Level 1

12 points

Oct 30, 2006 12:53 PM in response to Martin Bell

thanks for the info. that definitely puts my mind more at ease.

sounds like a great idea re the software. if only i spoke software...

Reply