So I purchased my MacBook on April 10th, got it April 14th, and have used it daily. I love everything about it since I heavily rely on iCloud and other could things, but since about Thursday of this week, I've noticed that the MacBook has started developing a quiet creak when I move the display. What should I do?
MacBook (Retina, 12-inch, Early 2015), OS X Yosemite (10.10.3), Silver.
Invoke the warranty and get it repaired or replaced.
Invoke the warranty and get it repaired or replaced.
I have the same "clicking" or "creaking" that you're referring to. I exchanged the Macbook (2015 Retina) out for a brand new one and its still present. Not sure if Apple can do much though, especially since I don't trust that ill get it back in any better condition. Id rather wait until others come forward.
I hope this isn't going to be a widespread issue (At least one that'll lead to something more), but if it is, Apple better own up to it! I'm going to take mine in tomorrow and see what the Genius Bar will do about it. Thanks 🙂
Any resolve with the hinge issue? I now have a click on both the left AND right sides now. Its a weird click that sounds like plastic possibly. What I can't figure out is I thought the hinge was made entirely out of metal right? I've watched a few tear downs of the Macbook and so far haven't seen a more detailed view of the hinge. I looked in there with a flashlight and still can't make out where its coming from.
Sorry for the late reply but there still isn't any "resolve." I went to the Apple Store closest to me, and they sent out the system for repair. The Genius wasn't sure if it was the hinge, display, or system body was in need od replacement, but we'll see when I get it back on Wednesday! *crosses fingers*
Thanks for the update about the Macbook 2015 hinge issue. I've since seen it entirely disappear after using it for the second week now. Not sure how that's possible, must have just been that it was so new? I can't for the life of me understand how it could just go away on its own. I am however glad it's an Apple product, I have the security of knowing if the issue arises again it'll be taken care of eventually. Please follow up and let us know what happens when you get your MacBook back this week. Cheers ~
Just an update on my MacBook. Got it today and everything's working fine! They replaced the top cover, at no cost to me.
The hinge is made out of aluminium, an all metal new redesign hinge, but since this new design is so thin, Apple need to separate the display module, which previously built into the hinge to make it thinner, so the display module now has been incorporated into the logic board. Therefore, flexi cables are needed to connect the display and the module. Try flipping to the back of the MacBook. You can see there's a gap at the hinge, torch inside and you can see there are 4 flat black flexi cables. When tilting or opening and closing the lid, the hinge's flat metal part actually will touches it. New machine with new cables (new cable is harder) will produce plastic sound (Flexi is plastic) when being flexed. As for your case, the cables will become softer after some heat and intense closing and opening the lid. So that can be explained why your creaking noise went off all of sudden by itself.
After using it for a few weeks, my MacBook has creaky hinges?
