cynhin54

Q: Slow imac

My imac has been running slow almost from the start. Here is my Etrecheck generated report. Any help?

 

EtreCheck version: 2.2 (132)

Report generated 5/10/15, 2:28 PM

Download EtreCheck from http://etresoft.com/etrecheck

 

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

 

Hardware Information: ℹ️

    iMac (21.5-inch, Late 2012) (Technical Specifications)

    iMac - model: iMac13,1

    1 2.9 GHz Intel Core i5 CPU: 4-core

    8 GB RAM Upgradeable

        BANK 0/DIMM0

            4 GB DDR3 1600 MHz ok

        BANK 1/DIMM0

            4 GB DDR3 1600 MHz ok

    Bluetooth: Good - Handoff/Airdrop2 supported

    Wireless:  en1: 802.11 a/b/g/n

 

Video Information: ℹ️

    NVIDIA GeForce GT 650M - VRAM: 512 MB

        iMac 1920 x 1080

 

System Software: ℹ️

    OS X 10.10.2 (14C1514) - Time since boot: one day 16:54:31

 

Disk Information: ℹ️

    APPLE HDD ST1000LM024 disk0 : (1 TB)

        EFI (disk0s1) <not mounted> : 210 MB

        Macintosh HD (disk0s2) / : 999.35 GB (369.19 GB free)

        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

 

USB Information: ℹ️

    Tablet PTK-640

    Fitbit Inc. Fitbit Base Station

    Seagate Expansion Desk 3 TB

        EFI (disk1s1) <not mounted> : 315 MB

        Seagate Expansion Drive (disk1s2) /Volumes/Seagate Expansion Drive : 3.00 TB (517.36 GB free)

    Apple Inc. FaceTime HD Camera (Built-in)

    Apple Inc. iPhone

    Apple Inc. BRCM20702 Hub

        Apple Inc. Bluetooth USB Host Controller

 

Thunderbolt Information: ℹ️

    Apple Inc. thunderbolt_bus

 

Gatekeeper: ℹ️

    Mac App Store and identified developers

 

Kernel Extensions: ℹ️

        /Applications/TechTool Deluxe.app

    [not loaded]    com.micromat.iokit.ttpatadriver (5.0.0) [Click for support]

    [not loaded]    com.micromat.iokit.ttpfwdriver (5.0.0) [Click for support]

 

        /System/Library/Extensions

    [not loaded]    com.wacom.kext.wacomtablet (6.3.5 - SDK 10.8) [Click for support]

 

Problem System Launch Agents: ℹ️

    [killed]    com.apple.CallHistoryPluginHelper.plist

    [killed]    com.apple.CallHistorySyncHelper.plist

    [killed]    com.apple.cloudd.plist

    [killed]    com.apple.EscrowSecurityAlert.plist

    [killed]    com.apple.icloud.fmfd.plist

    [killed]    com.apple.Maps.pushdaemon.plist

    [killed]    com.apple.nsurlsessiond.plist

    [killed]    com.apple.sbd.plist

    [killed]    com.apple.spindump_agent.plist

    [killed]    com.apple.telephonyutilities.callservicesd.plist

    10 processes killed due to memory pressure

 

Problem System Launch Daemons: ℹ️

    [killed]    com.apple.ctkd.plist

    [killed]    com.apple.emond.aslmanager.plist

    [killed]    com.apple.nehelper.plist

    [killed]    com.apple.wdhelper.plist

    4 processes killed due to memory pressure

 

Launch Agents: ℹ️

    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]

    [running]    com.adobe.AdobeCreativeCloud.plist [Click for support]

    [running]    com.epson.Epson_Low_Ink_Reminder.launcher.plist [Click for support]

    [loaded]    com.epson.esua.launcher.plist [Click for support]

    [running]    com.epson.eventmanager.agent.plist [Click for support]

    [loaded]    com.epson.ews.launcher.plist [Click for support]

    [running]    com.trusteer.rapport.rapportd.plist [Click for support]

    [running]    com.wacom.wacomtablet.plist [Click for support]

 

Launch Daemons: ℹ️

    [running]    com.adobe.adobeupdatedaemon.plist [Click for support]

    [loaded]    com.adobe.fpsaud.plist [Click for support]

    [failed]    com.nalpeiron.netpro.plist [Click for support]

    [running]    com.trusteer.rooks.rooksd.plist [Click for support]

 

User Launch Agents: ℹ️

    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]

    [loaded]    com.adobe.ARM.[...].plist [Click for support]

    [failed]    com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support] [Click for details]

    [loaded]    com.google.keystone.agent.plist [Click for support]

    [loaded]    com.spotify.webhelper.plist [Click for support]

 

User Login Items: ℹ️

    AirPort Base Station Agent    Application  (/System/Library/CoreServices/AirPort Base Station Agent.app)

    TACleanup    Application  (/Library/Application Support/TotalAccess/Tools/TACleanup.app)

    Dropbox    Application  (/Applications/Dropbox.app)

 

Internet Plug-ins: ℹ️

    DirectorShockwave: Version: 12.0.2r122 - SDK 10.6 [Click for support]

    WacomNetscape: Version: 2.1.0-1 - SDK 10.8 [Click for support]

    Default Browser: Version: 600 - SDK 10.10

    Flip4Mac WMV Plugin: Version: 3.1.0.24   - SDK 10.8 [Click for support]

    OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]

    RealPlayer Plugin: Version: Unknown [Click for support]

    AdobeAAMDetect: Version: 3.0.0.0 - SDK 10.9 [Click for support]

    FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]

    AmazonMP3DownloaderPlugin101749: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]

    Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]

    Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]

    iPhotoPhotocast: Version: 7.0

    QuickTime Plugin: Version: 7.7.3

    WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 [Click for support]

    AdobePDFViewer: Version: 9.5.5 [Click for support]

    JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version

 

User internet Plug-ins: ℹ️

    CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]

    Picasa: Version: 1.0 [Click for support]

 

Safari Extensions: ℹ️

    AdBlock

 

3rd Party Preference Panes: ℹ️

    Flash Player  [Click for support]

    Flip4Mac WMV  [Click for support]

    TotalAccess  [Click for support]

    Trusteer Endpoint Protection  [Click for support]

 

Time Machine: ℹ️

    Skip System Files: NO

    Mobile backups: OFF

    Auto backup: NO - Auto backup turned off

    Volumes being backed up:

        Macintosh HD: Disk size: 999.35 GB Disk used: 630.15 GB

    Destinations:

        Seagate Expansion Drive [Local]

        Total size: 3.00 TB

        Total number of backups: 54

        Oldest backup: 2014-03-19 01:39:11 +0000

        Last backup: 2015-05-06 19:44:24 +0000

        Size of backup disk: Excellent

            Backup size 3.00 TB > (Disk size 999.35 GB X 3)

 

Top Processes by CPU: ℹ️

         4%    Adobe Photoshop CC 2014

         3%    Adobe CEF Helper

         3%    WindowServer

         2%    WacomTabletDriver

         1%    distnoted(3)

 

Top Processes by Memory: ℹ️

    1.32 GB    Adobe Photoshop CC 2014

    810 MB    kernel_task

    311 MB    firefox

    270 MB    Finder

    164 MB    mds_stores

 

Virtual Memory Information: ℹ️

    1.37 GB    Free RAM

    6.62 GB    Used RAM

    144 MB    Swap Used

 

Diagnostics Information: ℹ️

    May 9, 2015, 09:17:05 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Adobe Photoshop CC 2014_2015-05-09-091705_[redacted].crash

    May 9, 2015, 08:00:29 AM    /Library/Logs/DiagnosticReports/Adobe Photoshop CC 2014_2015-05-09-080029_[redacted].cpu_resource.diag [Click for details]

    May 9, 2015, 07:40:42 AM    /Library/Logs/DiagnosticReports/Adobe Lightroom_2015-05-09-074042_[redacted].hang

    May 8, 2015, 09:30:13 PM    Self test - passed

    May 8, 2015, 10:39:50 AM    /Library/Logs/DiagnosticReports/Adobe Photoshop CC 2014_2015-05-08-103950_[redacted].cpu_resource.diag [Click for details]

    May 9, 2015, 08:52:37 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookSatellite_2015-05-09- 085237_[redacted].crash

Posted on May 10, 2015 5:41 AM

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Q: Slow imac

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  • Helpful answers

  • by rkaufmann87,

    rkaufmann87 rkaufmann87 May 10, 2015 8:41 AM in response to cynhin54
    Level 9 (58,929 points)
    Photos for Mac
    May 10, 2015 8:41 AM in response to cynhin54

    I noticed you have a lot of Internet Plugins of apps that all use a lot of RAM. I also noticed you have Micromat installed, I would recommend uninstalling it as it serves no purpose.

     

    I would recommend freeing up some RAM, to see what is using the most amount of RAM please study How to use Activity Monitor - Apple Support

  • by Linc Davis,

    Linc Davis Linc Davis May 10, 2015 9:49 AM in response to cynhin54
    Level 10 (208,037 points)
    Applications
    May 10, 2015 9:49 AM in response to cynhin54

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  

    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

    Launch the Console application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    The title of the Console window should be All Messages. If it isn't, select

              SYSTEM LOG QUERIES All Messages

    from the log list on the left. If you don't see that list, select

              View Show Log List

    from the menu bar at the top of the screen.

    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

    Please don't indiscriminately dump thousands of lines from the log into this discussion.

    Please don't post screenshots of log messages—post the text.

    Some private information, such as your name, may appear in the log. Anonymize before posting.

    When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

  • by poikkeus1,

    poikkeus1 poikkeus1 May 10, 2015 9:56 AM in response to Linc Davis
    Level 4 (1,602 points)
    iPad
    May 10, 2015 9:56 AM in response to Linc Davis

    I noticed the same thing as rkaufmann87. Nearly all your RAM is being used for internet plugins, and Micromat is known for slowing down a system significantly.