MacBook Pro 2015 keeps completely freezing and wifi issues

Hi

I've got the same macbook as you, which I purchased about 18 months ago. Over the last few months it's been crashing randomly and producing kernel panic reports. I'm not a heavy user, mainly surfing and watching some videos.

Apple diagnosed it as a graphics card failure and said the entire logic board would need changing, which is over £450. I'm gutted as this is my first Mac and it was meant to be solid and reliable.

I am outside the warranty period however I am hoping Apple might realise this is a bigger problem and offer some kind of free repair program.

FYI - I've formatted the drive and tried different versions of OS, no luck.

Same problem, and unable to use it more than 5 minutes before it crashes... This problem become very frequent more than 6 months ago but apparently Apple doesn’t see that we are a lot to have it.... unfortunately I haven’t taked the Apple Care and just 900$ to repaire my MacBook.... hopping that one day Apple will admit this problem and let us have a free repair or a money back....

Exactly the same issues, First they replaced my screen free of cost though it never seems like screen issue. Did not worked and asked me to replace the logic board and pay handsome $800 for it. I denied that and living with the problem till date. And after reading your comment I realise it was right step since they don't know the real issue.

I suggest you take it in for service since it's new and in warranty. However, if you are unwilling to do that then:

Try these in order testing your system after each to see if it's back to normal:

1. a. Resetting your Mac's PRAM and NVRAM

b. Intel-based Macs: Resetting the System Management Controller (SMC)

2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:

Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.

3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.

When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.

4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.

Then download and install theOS X Yosemite 10.10.3 Combo Update.

Note: You will need an active Internet connection. I suggest using Ethernet if possible

because it is three times faster than wireless.

5. Reinstall Yosemite from Scratch:

Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.

How to Clean Install OS X Yosemite.

Then download and install theOS X Yosemite 10.10.3 Combo Update.

Note: You will need an active Internet connection. I suggest using Ethernet if possible

because it is three times faster than wireless.

The warranty entitles you to complimentary phone support for the first 90 days of ownership.

Likely that the BT router blocks. Use the other one that you used before to see if that goes without problems

Fibre normally does make no difference, unless BT requires to use a "special" modem. If so just plug the working Router into the modem and let it distribute instead of the BT router.

Obviously it has to do with the BT router: why not ask your provider how to set the BT router to work with the Apple Macbook?

Splitting the two channels (by giving them different names) has nothing to do with it.

Why not use the working Router, if it works on your BT network and also on your older previous network, it will work everywhere BT, I suppose.

It has to to with the BT router, has it a Firewall set perhaps. It is very unlikely that you can solve this with settings in the mac.

I travel a lot of countries in Europe very often. I give you my settings for WiFi in SystemPreferences->Network:

Network->Advanced->Tabs:

TCP/IP: using DHCP, Configure IPv6=local link only

DNS: 208.67.222.222 208.67.220.220 8.8.8.8 8.8.4.4

Proxies: nothing checked

Hardware: Configure=manually MTU=Custom 1453

Try.

I have the same problem. I have a retina macbook pro 13' early 2015. Mine freezes even when connected with apple's latest router, airport extreme. Did you solve your problem? I went to the authorised service in Greece -because we don't have an apple store here- and after a week of testing they told me that everything is fine and that they didn't find any problems...... I' m really ****** off.

I've been experiencing the same problems. There seems to be no rhyme or reason for it. I have a genius appointment today but after reading the comments ion this thread I'm not very hopeful they'll find a solution.