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May 12, 2015 12:51 PM in response to Lisney07by braden85,Hi Lisney07,
I understand that you are experiencing an issue with the screen of your iPhone 4s. I have an article for you that will help you address this issue with some troubleshooting steps, and they can be found below:
If you see a solid color screen (black, white or blue)
- Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
- Reset your device while it's plugged in.
- If resetting doesn’t fix the issue, restore your device.
- If you still see the issue after you restore, contact Apple Support.
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
https://support.apple.com/en-us/HT203039
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden
