How do I uninstall Install Mac adware?
2 days ago I installed Kindle for mac. I was on the Amazon site and didn't want to put the new purchase on an existing device and Kindle account. So i chose download
to my MacBook Pro. I thought I was downloading straight from kindle, but I seem to have gotten some adware/malware along with the download
.
Symptoms:
- tons of ads everywhere, pop ups, the kind that embed at the top of webpages, voice ads that start running even when I didn't click anything
- also, some pages just won't load at all, I just get the "blinking circle" that looks like a second hand traveling the face of a clock, while the bottom of the page says "connection issue".
- of course the computer
is miserably slow and there are tons of ads for remedying that!
My specs - are Mac Book Pro (I think 2013). Processor 2.5GHz Intel Core i5, Memory 4 GB 1600 MHz DDRE
I usually use Firefox, sometimes Chrome. I don't remember which browser I was using that day. Probably Firefox. I rarely use Safari, but think I chose to disable
pop-ups anyway.
What it is:
When I checked my download file, I saw install
Mac" and an install
Mac .dmg file. They were both downloaded
May 8 at 10:33am. I didn't knowingly download them.
I also noticed a "Kindle.dmg" file downloaded
May 8. I didn't realize until this afternoon, but I already had a Kindle .dmg which I downloaded last year and it was much bigger and had a different file name. So I assume that old one was the "real" one and the new one was bogus and contained the adware within it. I don't use Kindle often, so I forgot I had it.
What I've Tried So Far:
- I read some apple
forums (Linc Davis seems to respond to many of these, kind soul!) and upgraded my OSX, but it turned out I only upgraded to 10.9.4. - I'm in the process of updating to OSX 10.10.3, which seems to be the version recommended that might fix the problem
- When I noticed the Kindle.dmg file this afternoon, I removed it to trash, then emptied trash.
- I no longer see "Install Mac" in download files. This troubles me since the machine is still not running well.
thanks
for suggestions on how to fix this!
MacBook Pro, OS X Mavericks (10.9.4)