Denise Odello
Level 1 (5 points)

Q: how do i deauthorize a computer that is not functional?

My old laptop no longer starts up and I'd like to reauthorize it.  How do I do that?

Posted on May 10, 2015 6:26 PM

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Denise Odello

Q: how do i deauthorize a computer that is not functional?

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  • by Niel,

    Niel Niel May 10, 2015 6:27 PM in response to Denise Odello
    Level 10 (314,476 points)
    Mac OS X
    May 10, 2015 6:27 PM in response to Denise Odello

    Use the Deauthorize All command documented in this article, or if it isn't an option, the 'contact iTunes Store support' link at the bottom of it.


    (127263)

  • by aznkillermage,

    aznkillermage aznkillermage May 10, 2015 6:30 PM in response to Denise Odello
    Level 1 (0 points)
    May 10, 2015 6:30 PM in response to Denise Odello

    Hello,

     

    when you open iTunes a menu bar should appear below the play button. Click on store -> Deauthorize this computer

    If the menu bar does not show up, click on the symbol at the top left of iTunes. Click show menu bar. Altermately, if you are using a windows pc, you can press cntrl + b while in ITunes to enable the menu

  • by lllaass,

    lllaass lllaass May 11, 2015 1:41 AM in response to aznkillermage
    Level 10 (190,755 points)
    Apple Watch
    May 11, 2015 1:41 AM in response to aznkillermage

    aznkillermage the poster says his computer will not start thus he can't deauthorize only that computer

    aznkillermage wrote:

     

    Hello,

     

    when you open iTunes a menu bar should appear below the play button. Click on store -> Deauthorize this computer

    If the menu bar does not show up, click on the symbol at the top left of iTunes. Click show menu bar. Altermately, if you are using a windows pc, you can press cntrl + b while in ITunes to enable the menu