gwfromlosangeles
Level 1 (0 points)

Q: 2nd Try:  My newly installed 10.10.3 OS has resulted in my HP LaserJet Pro 400 Color M451dw not being able to print.  What's up?

10.10.3 won't allow printing on my HP LaserJet

iPhone 4, iOS 7.1.2, Synching with iMac running OSX 10.9

Posted on May 11, 2015 8:57 AM

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gwfromlosangeles

Q: 2nd Try:  My newly installed 10.10.3 OS has resulted in my HP LaserJet Pro 400 Color M451dw not being able to print.  Wh ... more

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  • by Linc Davis,

    Linc Davis Linc Davis May 11, 2015 9:09 AM in response to gwfromlosangeles
    Level 10 (207,936 points)
    Applications
    May 11, 2015 9:09 AM in response to gwfromlosangeles

    Would you care to say what happens when you try to print?

  • by gwfromlosangeles,

    gwfromlosangeles gwfromlosangeles May 11, 2015 9:35 AM in response to Linc Davis
    Level 1 (0 points)
    May 11, 2015 9:35 AM in response to Linc Davis

    The job is sent to the printer.  I open the printer dialog box (? don't know what to call it) which shows "printing.  Connected to printer" with the blue progress bar all the way across its window.  And then NOTHING happens.  I've done restarts, etc.  but can't get it to print.  (it is connected wireless)

  • by Linc Davis,

    Linc Davis Linc Davis May 11, 2015 9:45 AM in response to gwfromlosangeles
    Level 10 (207,936 points)
    Applications
    May 11, 2015 9:45 AM in response to gwfromlosangeles

    Launch the Console application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    Select

              /var/log ▹ cups ▹ error_log

    from the hierarchical list on the left side of the Console window. If you don't see that list, select

              View ▹ Show Log List

    from the menu bar.

    Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last failed printing attempt. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).

    If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.

    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

    Please don't indiscriminately dump thousands of lines from the log into this discussion.

    Please don't post screenshots of log messages—post the text.

    When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

  • by Eric Root,

    Eric Root Eric Root May 11, 2015 11:02 AM in response to gwfromlosangeles
    Level 9 (70,250 points)
    iTunes
    May 11, 2015 11:02 AM in response to gwfromlosangeles

    HP – Printer Not Found During Wireless Installation

     

    HP – Wireless Printing Center

     

    Network Printer Troubleshooting

     

     

    Ping printer: If you have the printers IP address open Terminal (Applications/Utilities) and at the prompt type: ping {printerIP}. You will get a reply or failure.

     

    If you haven't done so already, try resetting the printing system.

     

     

    OS X Mavericks: Reset the printing system  also Yosemite


    WiFi Printer to WiFi Network - Connect