iphone 5s screen locked, just installed latest update. Accidently hit Voice Over. Can NOT Slide screen when it does go to number pad to enter code phone recites digits pushed but will not accept numbers. Told to use Cloud turn Off Find My Phone that

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iphone 5s screen locked, just installed latest update. Accidently hit Voice Over. Can NOT Slide screen when it does go to number pad to enter code phone recites digits pushed but will not accept numbers. Told to use Cloud turn Off Find My Phone that

iPhone 5s screen locked. Voice Over accidentally hit, can not use digital key pad for code. Phone recites numbers, but does not enter nor accept code number. I can not restore phone, because Find My Phone Activated. No one at apple has any idea how to over ride problem

iPhone 5s, iOS 8.3, just installedlatest update

Posted on May 11, 2015 9:48 AM

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Answer 1

norm123

Community Specialist

May 13, 2015 10:31 AM in response to cbs12

Hello cbs12,

To make sure that we are on the same page, you have accidentally enabled VoiceOver and would like to turn it off. You can do that by triple clicking the Home button to enable and disable VoiceOver. To enter in your passcode on your iPhone, you will want to tap the number first to have it highlighted and then double tap to have that number entered in. Do that again for each number, tap the number and then double tap again until you entered in your passcode. Then navigate to Settings > General > Accessibility to toggle that option off. For more information, take a look at the article below.

Use Accessibility features in iOS

https://support.apple.com/en-us/HT204390

Regards,

-Norm G.

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Answer 2

May 13, 2015 1:58 PM in response to cbs12

If you have Siri set to be accessible from the lock screen, try invoking Siri by pressing and holding the Home button then saying, "Turn off Voice Over".

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