Is Apple Support Survey email genuine or bogus?

Rick

Agree on all points...

The only way to be sure that any email is genuine is to investigate the URLs that are REALLY on links and buttons.

• What URL displays when you hover your cursor over the blue [Take the Survey] button? If it has the " apple.com " at the end of the domain, it is very likely genuine - it may likely have a subdomain in front of it like the email address does " insideapple.apple.com " although that as a URL in a browser goes nowhere but an error page AT apple.com.
• If you click on the button, and it takes to an Apple domain - or could be somewhere else as a redirect to a "market research" company domain, you could safely work through the survey and see if they really try to gather personal identifying data and merely bail if so.
• OR you could just ignore it

http://www.apple.com/privacy/privacy-policy/ has a couple of references to online surveys in it - they do 'em and so do their affiliate service providers.

ÇÇÇ

I've received the same email before and I'm sure its legit.

-Ethan

AppleSupport@insideapple.apple.com

Is this a legal address? I've seen this format before. I've seen only two level domain qualifiers. That is I've never see letters where there is "insideapple."

Robert

You are right to ask. But that particular email is legitimate.

I got one today. I'm terrified that it's genuine. Because that means Apple is ... well ... you know.

😁

I’m looking for an opinion on an e mail from Apple thin morning I received and when I try to log onto the site it’s blocked any thoughts please?

With the little information you have provided their is no way to give you an informed opinion.

Hover your mouse cursor over the link in the email to see what the actual site URL is.