mphilip

Level 1 (0 points)

Q: Iphone 6 - Restart for donwloading mails

Hi

My iPhone 6, (IOS 8.3) needs frequent restart in order to download email.

When I use the mail app, to check my emails, it keeps showing message - "Checking for Mail" and does not download any mail until i restart it.

After the restart the mails gets downloaded and the issue keep coming back after half a day or so.

I have reconfgured the emails but no use. I have mailboxes as -Gmail, Outlook and Work.

I know reset is the last option but before that I would like to know if there is a fix or anyone else faced this problem.

Everything was working fine earlier and I have realised this issue since a week or two.

Thanks in advance.

iPhone 6, iOS 8.3

Posted on May 12, 2015 1:43 AM

I have this question too

Q: Iphone 6 - Restart for donwloading mails

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Helpful answers

by D.Cohen,

D.Cohen May 12, 2015 1:49 AM in response to mphilip
Level 6 (8,424 points)

Desktops

May 12, 2015 1:49 AM in response to mphilip
You may try resetting your email account from scratch using the steps on this Apple Support page: Add an email account on your iPhone, iPad, or iPod touch - Apple Support

If this does not help, try the so-called soft reset. This won't delete the data from your device.
Press and hold the Sleep/Wake button
Press and hold on the Home button
Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings
https://support.apple.com/en-us/HT201559

If this does not help, try these steps. Note that this may erase the data from your computer.

You need to restore your device to factory settings.
Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.
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