ATTENTION! Your mobile device has been blocked up for safety reasons.

Question

Level 1

35 points

ATTENTION! Your mobile device has been blocked up for safety reasons.

OK - I was a bad boy and went to a Web site I should not have gone to on my iPad. I had always thought that Apple products could not be infected by viruses. I see I may be wrong:

"ATTENTION! Your mobile device has been blocked up for safety reasons. AUDIO AND VIDEO RECORDING IN PROGRESS. Amount of fine is 250$. You can settle the fine with PayPal My Cash Cards. TYPE YOUR CODE (250$ PayPal My Cash Card) AND PRESS 'OK'"

If I click Cancel, I get a long list of places where I can use PayPal. If I click OK on that, it just keeps repeating the same screen. Rebooting does not cure the problem.

Obviously, until I get this one ironed out, I am unable to access the Internet on my iPad.

How do we get rid of this Bad Boy?

Posted on May 12, 2015 7:28 AM

Answer 1

thunderzzz

Level 6

8,544 points

May 12, 2015 7:32 AM in response to pdmike

Try this:

Navigate to Settings/ tap Safari/ select Clear History, Cookies and Data.

Answer 2

JimHdk

Level 7

29,078 points

May 12, 2015 7:33 AM in response to pdmike

Terminate Safari by swiping up on its icon in the multitasking view (double click home button).

Use Settings > Safari > Clear History and WebSite Data.

Answer 3

Csound1

Level 9

60,163 points

May 12, 2015 7:33 AM in response to pdmike

Erase your iPad and set it up again.

Answer 4

pdmike Author

Level 1

35 points

May 12, 2015 7:53 AM in response to thunderzzz

BINGO! Worked like a charm. Thanks so much - I'm back in business. Well . . . not quite the same business as before. 😉

Answer 5

thunderzzz

Level 6

8,544 points

May 12, 2015 7:58 AM in response to pdmike

You are welcome

Answer 6

pdmike Author

Level 1

35 points

May 12, 2015 8:00 AM in response to JimHdk

Thanks, but I tried that and it did not work. The answer lies in clearing history in Safari through Settings, as was pointed out by thunderzzz.

Answer 7

JimHdk

Level 7

29,078 points

May 12, 2015 8:03 AM in response to pdmike

pdmike wrote:

Thanks, but I tried that and it did not work. The answer lies in clearing history in Safari through Settings, as was pointed out by thunderzzz.

My post says to "Use Settings > Safari > Clear History and WebSite Data."

Please read the complete post.

Answer 8

pdmike Author

Level 1

35 points

May 12, 2015 12:00 PM in response to JimHdk

It sure did. Sorry! Thank you as well.🙂

Answer 9

tlavon

Level 1

0 points

Sep 3, 2015 6:56 PM in response to pdmike

Hi- just wondering how you wound up paying it off/if anything happened? I'm in the same boat and have been trying to pay since and I cant figure it out

Answer 10

Feb 7, 2016 8:44 PM in response to pdmike

I erased my safari history and the pop up went away. \But now im worried that this virus can affect my other information i have with my iphone. is it safe or should i change my info like passwords ?

Answer 11

ShagCA

Level 5

6,425 points

Feb 8, 2016 10:33 AM in response to wwetnaxbox

wwetnaxbox wrote:

I erased my safari history and the pop up went away. \But now im worried that this virus can affect my other information i have with my iphone. is it safe or should i change my info like passwords ?

It is NOT a virus. It's just an message to scare you. There is no reason to worry about anything.

Changing passwords regularly is a good practice.