iKhalaf
Level 1 (0 points)

Q: My WD hard drive might has a virus.

Hello, I have a hard drive from Western Digital ( WD ) and i want to scan it because when i delete a file i cannot empty the trash after.

I would like you guys to type the best app to protect my macbook pro paid or free. Thanks.

MacBook Pro (Retina, 13-inch, Early 2013), OS X Yosemite (10.10.3)

Posted on May 12, 2015 9:35 AM

by thomas_r.,Solvedanswer
thomas_r. thomas_r.
Level 7 (30,929 points)
Mac OS X
A:

iKhalaf wrote:

 

i did not install anything that might affect my mac.

It happened with no pervious causes.

 

Then it's definitely not the work of any kind of malware.

 

What specifically happens when you empty the trash on the WD drive? Do you see any kind of error messages, or do the files appear to be deleted, but reappear when the drive is disconnected and reconnected? Have you tried repairing the hard drive using Disk Utility, and if so, what were the results?

Posted on May 13, 2015 4:26 AM

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iKhalaf

Q: My WD hard drive might has a virus.

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  • by iKhalaf,

    iKhalaf iKhalaf May 13, 2015 5:43 AM in response to greg sahli
    Level 1 (0 points)
    May 13, 2015 5:43 AM in response to greg sahli

    I use NTFS to copy/paste files. Is that the format?

  • by iKhalaf,

    iKhalaf iKhalaf May 13, 2015 5:47 AM in response to thomas_r.
    Level 1 (0 points)
    May 13, 2015 5:47 AM in response to thomas_r.

    Thanks, i did it again and it worked.

    I appreciate that.

  • by Csound1,

    Csound1 Csound1 May 13, 2015 5:49 AM in response to iKhalaf
    Level 9 (50,993 points)
    Desktops
    May 13, 2015 5:49 AM in response to iKhalaf

    Macs can not write to NTFS drives, so they can't delete anything on an NTFS drive.

     

    NTFS is the wrong format for a Mac.

  • by lllaass,Helpful

    lllaass lllaass May 13, 2015 6:27 AM in response to Csound1
    Level 10 (189,849 points)
    Desktops
    May 13, 2015 6:27 AM in response to Csound1

    If you want to write to an NTFS-formatted drive you need an app like:

    http://www.paragon-software.com/home/ntfs-mac/

  • by thomas_r.,

    thomas_r. thomas_r. May 13, 2015 7:03 AM in response to iKhalaf
    Level 7 (30,929 points)
    Mac OS X
    May 13, 2015 7:03 AM in response to iKhalaf

    iKhalaf wrote:

     

    The error message once i connect my drive and empty the trash said:

    The operation can’t be completed because the item “Microsoft Office” is in use.

     

    Okay, that's fairly standard. That means that you have thrown something in the trash that is still in active use by some process on the computer. You'd need to figure out what that is and close it, or if you can't figure it out, restart the computer to ensure whatever's in the trash is closed. Also, you should make sure that what's in the trash really should be... did you perhaps throw away your Microsoft Office apps without meaning to?

     

    I ran desk utility and this message came up:

    Disk Utility can’t repair this disk. Back up as many of your files as possible, reformat the disk, and restore your backed-up files.


    That is a more serious problem. That means that the disk you were trying to repair is damaged beyond repair. If this is a modern journaled hard drive, that probably means that the drive is failing and will need to be replaced. Be sure all data on that drive is properly backed up before doing anything further!


    I use NTFS to copy/paste files.

     

    I'm not sure I understand that. NTFS is a disk format, used by Windows computers, and has nothing to do with copy and paste. Are you saying that this external drive is NTFS? If so, you wouldn't be able to make changes to that disk on your Mac at all without the help of third-party software. But if that were the case, you should get very different error messages, and wouldn't be able to put anything on that disk in the trash in the first place.

  • by iKhalaf,

    iKhalaf iKhalaf May 13, 2015 7:07 AM in response to thomas_r.
    Level 1 (0 points)
    May 13, 2015 7:07 AM in response to thomas_r.

    You've solv my problem in your pervious reply thank you very much.

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