arranjack

Q: icloud photo app will not open on mac

Hi.  I'm trying to access my photos from the icloud on my mac.  The have been uploaded from my iphone.  When I click on the iphoto app from the icloud home page I'm just returned to the home page again.

 

I don't know what I'm doing wrong.  Please help!

 

Thanks, Jackie

MacBook (13-inch Aluminum Late 2008), Mac OS X (10.6.8)

Posted on May 12, 2015 11:19 AM

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Q: icloud photo app will not open on mac

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  • by joe_7399,

    joe_7399 joe_7399 May 14, 2015 11:25 AM in response to arranjack
    Community Specialists
    May 14, 2015 11:25 AM in response to arranjack

    Greetings arranjack,

     

    Welcome to the Apple Support Communities!

     

    I understand that you are not able to open Photos from the iCloud website on your Mac. This could be because the version of Safari you are using is no longer supported. I would first suggest reading over the attached article, specifically the Minimum system requirements by feature section towards the bottom to make sure your system meets the requirements. 

     

    System requirements for iCloud - Apple Support

     

    Cheers,

    Joe