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All replies
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Helpful answers
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May 18, 2015 12:00 PM in response to fbracciby Loner T,The logs do not indicate any OSX issues. We should look for Windows events. Your NTP time sync takes a while to get synced, but other than that, it seems normal.
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May 18, 2015 1:45 PM in response to Loner Tby fbracci,Hello Loner T, what do you mean for "Your NTP time sync takes a while to get synced"?
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May 18, 2015 1:58 PM in response to fbracciby Loner T,Do you know what happened around this time?
From your log, see the highlighted messages. There is ~3 seconds delay and the time adjusts from 10:49 to 08:49. This could also happen if the Time Zone of the Mac was changed.
18/05/15 10:49:01,727 configd[46]: network changed: v4(en0+:192.168.0.6) DNS+ Proxy+ SMB
18/05/15 10:49:01,800 com.apple.xpc.launchd[1]: (com.apple.appkit.xpc.sandboxedServiceRunner) The JoinExistingSession key is only available to Application services.
18/05/15 10:49:01,800 com.apple.xpc.launchd[1]: (com.apple.DataDetectorsDynamicData) The JoinExistingSession key is only available to Application services.
18/05/15 10:49:01,803 com.apple.xpc.launchd[1]: (com.apple.FileSyncAgent.PHD.isRunning) The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.
18/05/15 10:49:01,804 com.apple.xpc.launchd[1]: (com.apple.mbloginhelper.user) This key does not do anything: OnDemand
18/05/15 10:49:01,804 com.apple.xpc.launchd[1]: (com.apple.mbpluginhost.user) This key does not do anything: OnDemand
18/05/15 10:49:01,806 com.apple.xpc.launchd[1]: (com.apple.secd) This key does not do anything: OnDemand
18/05/15 10:49:01,806 com.apple.xpc.launchd[1]: (com.apple.secd) The ServiceIPC key is no longer respected. Please remove it.
18/05/15 10:49:01,807 com.apple.xpc.launchd[1]: (com.apple.speech.speechsynthesisd) This key does not do anything: OnDemand
18/05/15 10:49:01,808 com.apple.xpc.launchd[1]: (com.apple.TrustEvaluationAgent) This key does not do anything: OnDemand
18/05/15 08:49:03,579 sntp[700]: time set -7198.599544 s
18/05/15 08:49:03,605 ntpd[340]: peer time.apple.com. @ 17.253.48.243
18/05/15 08:49:03,655 ntpd[340]: drift PPM:0.000 -> -14.815
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May 19, 2015 12:47 PM in response to Loner Tby fbracci,I don't know what's happen during this period of time...
I will try with the Windows Events. Do you have some suggestion about how to use or which kind of logs you need?
Maybe System or Config events?
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May 19, 2015 1:06 PM in response to fbracciby Loner T,My suggestion is to collect the Application and System Events.
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May 21, 2015 1:11 AM in response to Loner Tby fbracci,Hello Loner T
I set the windows events, so once the pc will shut down, I will post the logs to you.
The strange thing is that the game requirements are ridiculos in front of my iMac features.
The game TestDriveUnlimited 2 require:
- 2GB RAM and my iMac has 16GB RAM
- NVIDIA GEFORCE gtx 280 and my iMac has NVIDIA GEFORCE gtx 680
The game shouldn't stress the iMac...
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May 21, 2015 3:50 AM in response to fbracciby Loner T,There are some old cases of nVidia GPUs failing. I have had a logic board replaced on a 2008 15-in MBP (silver keys) as part of a recall.
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May 21, 2015 4:52 AM in response to Loner Tby fbracci,In case of a Nvidia GPUs failing is it possible to see from the Windows Event Log?
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May 21, 2015 5:45 AM in response to fbracciby Loner T,If you can start the game, but while running it, the GPU panics causing the OS to crash, there should be events in the Event Viewer leading up to the failure. Are there any screen resolution or other GPU settings in the game that you can modify in a controlled fashion to narrow down if there are specific settings which cause the Mac to reboot?
Do you see a BSOD? What version of the nVidia driver are you currently using?
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May 21, 2015 12:08 PM in response to Loner Tby fbracci,About the game, I have not set the screen resolution at max level. Other setting has been set on low level.
The nvidia drivers for GeForce gtx 680 are the latest one updated at 18 May 2015.
I don't see any BSOD.
Yesterday I finished to re-install windows and updated drivers and windows (with windows update).
I only expect, the next time it shut off to read the windows events...
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May 27, 2015 7:42 AM in response to Loner Tby fbracci,Hello Loner,
even if I have installed updated drivers for nvidia, windows has crashed as weel.
Here you are the events:
ADMIN EVENTS
Errore 27/05/2015 16:36:43 Dhcp-Client 1001 Evento stato configurazione indirizzo Errore 27/05/2015 16:35:12 Service Control Manager 7026 Nessuna Errore 27/05/2015 16:34:35 EventLog 6008 Nessuna Avviso 27/05/2015 16:34:31 Kernel-PnP 219 (212) Critico 27/05/2015 16:34:29 Kernel-Power 41 (63) SYSTEM AND APPLICATION
Informazioni 27/05/2015 16:40:13 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:37:15 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:37:15 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:37:15 Security-SPP 902 Nessuna Informazioni 27/05/2015 16:37:15 Security-SPP 1003 Nessuna Informazioni 27/05/2015 16:37:15 Security-SPP 1066 Nessuna Informazioni 27/05/2015 16:37:14 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:37:14 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:37:14 SecurityCenter 1 Nessuna Informazioni 27/05/2015 16:37:14 Security-SPP 900 Nessuna Informazioni 27/05/2015 16:37:13 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:37:13 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:37:13 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:37:13 LMS 2000 LMS Informazioni 27/05/2015 16:37:13 gupdate 0 Nessuna Informazioni 27/05/2015 16:37:12 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:37:12 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:37:12 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:37:12 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:37:12 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:35:22 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:35:21 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:35:17 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:35:17 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:35:17 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:35:17 NvStreamSvc 2003 Nessuna Informazioni 27/05/2015 16:35:16 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:35:16 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:35:16 Search 1003 Servizio di ricerca Informazioni 27/05/2015 16:35:15 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:35:15 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:35:15 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:35:15 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:35:15 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:35:15 Windows Media Player Network Sharing Service 14204 Nessuna Informazioni 27/05/2015 16:35:15 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:35:15 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:35:15 ESENT 302 Registrazione/Ripristino Informazioni 27/05/2015 16:35:15 ESENT 301 Registrazione/Ripristino Informazioni 27/05/2015 16:35:15 ESENT 300 Registrazione/Ripristino Informazioni 27/05/2015 16:35:15 ESENT 102 Generale Informazioni 27/05/2015 16:35:13 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:35:12 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:35:12 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:35:12 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:35:12 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:35:12 Service Control Manager 7036 Nessuna Errore 27/05/2015 16:35:12 Service Control Manager 7026 Nessuna Informazioni 27/05/2015 16:35:12 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:35:12 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:35:11 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:35:10 Avira Antivirus 4096 (1) Informazioni 27/05/2015 16:35:01 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:57 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:57 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:57 Host di servizio $(ProductName) 0 Nessuna Informazioni 27/05/2015 16:34:57 NvStreamSvc 2003 Nessuna Informazioni 27/05/2015 16:34:55 Application-Experience 206 Nessuna Informazioni 27/05/2015 16:34:55 WMI 5617 Nessuna Informazioni 27/05/2015 16:34:51 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:51 NvStreamSvc 2003 Nessuna Informazioni 27/05/2015 16:34:46 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:46 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:46 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:46 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:46 Application-Experience 201 Nessuna Informazioni 27/05/2015 16:34:46 WMI 5611 Nessuna Informazioni 27/05/2015 16:34:46 WMI 5615 Nessuna Informazioni 27/05/2015 16:34:46 NvStreamSvc 2003 Nessuna Informazioni 27/05/2015 16:34:45 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:45 Kernel-General 1 Nessuna Informazioni 27/05/2015 16:34:45 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:45 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:45 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:45 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:45 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:45 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:45 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:45 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:45 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:45 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:45 ESENT 302 Registrazione/Ripristino Informazioni 27/05/2015 16:34:45 ESENT 301 Registrazione/Ripristino Informazioni 27/05/2015 16:34:45 ESENT 300 Registrazione/Ripristino Informazioni 27/05/2015 16:34:45 ESENT 102 Generale Informazioni 27/05/2015 16:34:45 NVNetworkService 0 Nessuna Informazioni 27/05/2015 16:34:44 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:44 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:44 WLAN-AutoConfig 10001 Nessuna Informazioni 27/05/2015 16:34:44 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:44 WLAN-AutoConfig 4000 Nessuna Informazioni 27/05/2015 16:34:44 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:44 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:44 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:44 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:44 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:44 DHCPv6-Client 51046 Evento stato servizio Informazioni 27/05/2015 16:34:44 Dhcp-Client 50036 Evento stato servizio Informazioni 27/05/2015 16:34:44 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:44 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:44 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:41 Winlogon 6000 Nessuna Informazioni 27/05/2015 16:34:41 Winlogon 4101 Nessuna Informazioni 27/05/2015 16:34:40 Winlogon 7001 (1101) Informazioni 27/05/2015 16:34:38 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:38 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:38 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:38 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:38 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:38 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:38 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:38 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:38 User Profile Service 1531 Nessuna Informazioni 27/05/2015 16:34:38 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:38 BTHUSB 18 Nessuna Informazioni 27/05/2015 16:34:38 EventSystem 4625 Nessuna Informazioni 27/05/2015 16:34:37 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:37 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:35 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:35 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:34 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:34 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:34 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:34 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:34 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:34 avgntflt 17 Nessuna Informazioni 27/05/2015 16:34:34 FilterManager 6 Nessuna Informazioni 27/05/2015 16:34:34 FilterManager 6 Nessuna Informazioni 27/05/2015 16:34:34 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:34 UserPnp 20010 (7010) Informazioni 27/05/2015 16:34:34 Service Control Manager 7036 Nessuna Informazioni 27/05/2015 16:34:34 b57nd60a 9 Nessuna Informazioni 27/05/2015 16:34:32 Kernel-Processor-Power 26 (4) Informazioni 27/05/2015 16:34:32 Kernel-Processor-Power 26 (4) Informazioni 27/05/2015 16:34:32 Kernel-Processor-Power 26 (4) Informazioni 27/05/2015 16:34:32 Kernel-Processor-Power 26 (4) Informazioni 27/05/2015 16:34:32 Kernel-Processor-Power 26 (4) Informazioni 27/05/2015 16:34:32 Kernel-Processor-Power 26 (4) Informazioni 27/05/2015 16:34:32 Kernel-Processor-Power 26 (4) Informazioni 27/05/2015 16:34:32 Kernel-Processor-Power 26 (4) Informazioni 27/05/2015 16:34:32 b57nd60a 15 Nessuna Informazioni 27/05/2015 16:34:32 MEIx64 2 Nessuna Avviso 27/05/2015 16:34:31 Kernel-PnP 219 (212) Informazioni 27/05/2015 16:34:31 DriverFrameworks-UserMode 10114 Avvio del reflector UMDF Critico 27/05/2015 16:34:29 Kernel-Power 41 (63) Informazioni 27/05/2015 16:34:29 avipbb 17 Nessuna Informazioni 27/05/2015 16:34:29 avkmgr 17 Nessuna Informazioni 27/05/2015 16:34:35 EventLog 6013 Nessuna Informazioni 27/05/2015 16:34:35 EventLog 6005 Nessuna Informazioni 27/05/2015 16:34:35 EventLog 6009 Nessuna Errore 27/05/2015 16:34:35 EventLog 6008 Nessuna Informazioni 27/05/2015 16:34:26 FilterManager 6 Nessuna Informazioni 27/05/2015 16:34:24 Kernel-General 12 Nessuna Informazioni 27/05/2015 16:18:21 Service Control Manager 7036 Nessuna -
May 27, 2015 10:37 AM in response to fbracciby Loner T,1. Can you uninstall/disable Avira and test?
2. Can you test using the original BC drivers for your Mac from System requirements to install Windows on your Mac via Boot Camp - Apple Support ?
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May 27, 2015 11:31 AM in response to Loner Tby fbracci,Hello Loner T and thank you for your kind reply!
Of course I can disable or uninstall Avira.
I will try to install the Bootcamp support software 5.1.5621 (as mi iMac is late 2012 and 27", so the number of support is "5").
I assume that this kind of installation of the drivers is different than the one I have made via Bootcamp assistant formatting an Usb key on Mac OSX. Isn't it?
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May 27, 2015 11:40 AM in response to fbracciby Loner T,The process is the same. You can download the .zip file to a USB, and run setup.exe from Bootcamp folder, or run the .exe file for the specific driver. Please see the following links.
Boot Camp: Install or repair Boot Camp drivers
Boot Camp: Solve Windows support software installation problems
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May 27, 2015 12:22 PM in response to Loner Tby fbracci,- Avira is disabled
- Bootcamp drivers are installed (before the installation, I have chosen the only option: "repair")
I suppose I have to play now and see if the iMac shut off again, isn't it?
In the meantime can I install another antivirus in the place of Avira? Sometimes I go on internet, and I wouldn't like to get a virus.
Or you suggest not to install any antivirus for the moment of the test?