About This Mac has disappeared with OS X 10.10.3 Yosemite

The very useful snapshot 'About This Mac' summary of my machine disappeared when I 'upgraded' to OS X 10.10.3 Yosemite. where can I find this information now?

iMac, OS X Yosemite (10.10.3)

Posted on May 12, 2015 10:57 AM

Reply
10 replies

May 14, 2015 5:22 AM in response to cdhw

Absolutely, but it is no longer there. Clicking on ATM opens nothing. This appears to be one of a number of 'nothing' results now, following this upgrade.

I would like Apple to tell me and everyone else foolish enough to have elected to upgrade without checking likely flaws first, where this information has gone. Do they not test before launching these 'improvements'?

May 14, 2015 6:35 AM in response to ianmcmeeken

I can't imagine any incompatible software caused that problem, but I'm always amazed at what some install.

To me it sounds like a failed install. Reinstalling would be where I'd start.

Did you Upgrade from a previous OS or is this just updating 10.10 to 10.10.3?

For the former, reinstall OS X using Recovery. OS X: About OS X Recovery - Apple Support

For the latter, install the Combo Update: OS X Yosemite 10.10.3 Combo Update


The program that displays the information is System Information and it is located in /Applications/Utilities. You might look to see if it exists. If it doesn't, that would prevent you from seeing the info. If it does, see if you can run it by double-clicking. When you run the app, the detailed system info is displayed, but there is a command to show the About This Mac window.

May 14, 2015 6:31 AM in response to CT

Of course Apple test it's upgrades (is that a real question?) and releases beta's for others to test. I have 3 Macs running 10.10, at work others around me run 10.10 your issue is not common.


CT's question's are valid troubleshooting, I have a feeling a reinstall will be the resolve. I'm curious if the Apple logo is gone or just About This Mac? if so it might just be a display setting.

Jun 3, 2016 5:11 PM in response to cdhw

G'day


So, i am no good with difficult stuff on my mac (read only knows the basics) however, for the past month (and a bit) I have not been able to access About this Mac.


does not matter how many times I click on the apple in the top left hand corner of my screen, when I click on About This Mac the icon flickers but does not load or display About This Mac.


When i click on the apple icon, I get the following options:


About This Mac (which does not work, period, the end, fullstop)

System Preferences

App Store

Recent Items

Force Quit

Sleep

Restart

Shut Down

and

Log out


Everything else above works fine, no problems - but I cannot get About this Mac to initialise, work, open, nothing, nada.


Can anyone help me to fix this problem on my iMac.


Thanking you in advance.

Sarah

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About This Mac has disappeared with OS X 10.10.3 Yosemite

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