Q: Unable to receive or send e-mail

I haven't been able to use mail. I keep getting the message " To fetch more messages, please unlock you iPhone." My iPhone is unlocked and I am not getting ANY messages at all. Please advise. Thanks.

iPhone 4S, iOS 5

Posted on May 12, 2015 11:36 AM

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Q: Unable to receive or send e-mail

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by joe_7399,

joe_7399 May 14, 2015 11:37 AM in response to janisfromsc
Community Specialists

May 14, 2015 11:37 AM in response to janisfromsc

Hi janisfromsc,

Welcome to the Apple Support Communities!

I understand that you are not able to send or receive mail on your iPhone and are receiving the message you posted in your question. In this situation, to begin troubleshooting I would suggest reading over and working through the suggested steps outlined in the following attached article.

Get help with Mail on iPhone, iPad, and iPod touch - Apple Support

Best regards,
Joe
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by joe_7399,

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