iMac 10.10.3 running slow, cannot find the bluetooth mouse easily, and always looks as though its installing something at startup ( black screen, apple icon and progress bar) Have run a PRAM, no change. Haven't installed anything recently.
iMac, OS X Yosemite (10.10.3), null
Please take each of the following steps that you haven't already tried. Test after each one. Back up all data before making any changes.
1. Set the default startup disk.
2. Disconnect all wired peripherals except those needed to start up. If there's no change, reconnect them
Hi Linc, thanks for the reply. it took me a while to get the time respond, sorry. Anyways, these didn't help :/
thanks
Allison
Hi Pete, thanks, here is the dump...
Problem description:
iMac Yosemite 10.10.3
apple icon and status bar update on every startup.
EtreCheck version: 2.2 (132)
Report generated 5/26/15, 5:08 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (21.5-inch, Mid 2014) (Technical Specifications)
iMac - model: iMac14,4
1 1.4 GHz Intel Core i5 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n/ac
Video Information: ℹ️
Intel HD Graphics 5000
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10.3 (14D136) - Time since boot: 2:51:36
Disk Information: ℹ️
APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (455.97 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[not loaded] com.teamviewer.teamviewer.plist [Click for support]
[not loaded] com.teamviewer.teamviewer_desktop.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.teamviewer.Helper.plist [Click for support]
[not loaded] com.teamviewer.teamviewer_service.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.zeobit.MacKeeper.Helper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
NP_2020Player_WEB: Version: 5.0.94.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Default Browser: Version: 600 - SDK 10.10
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
4% WindowServer
2% fontd
0% taskgated
0% cloudpaird
Top Processes by Memory: ℹ️
570 MB kernel_task
328 MB com.apple.WebKit.WebContent(2)
131 MB mdworker(6)
115 MB Pages
74 MB mds_stores
Virtual Memory Information: ℹ️
4.29 GB Free RAM
3.71 GB Used RAM
0 B Swap Used
Diagnostics Information: ℹ️
May 26, 2015, 02:16:01 PM Self test - passed
Team viewer and MacKeeper are likely culprits.
Either uninstall or update TeamViewer and see if the issue persists.
pete
OK, I suspect Mac keeper. Its not a new install but has recently been giving popups to buy. Thanks for your help 🙂
10.10.3 startup issues and slow performance
