Mari.K
Level 1
(1 points)
Q: MacBook Pro running very slow.
My MacBook Pro started running very slow. I have unplugged all hardware and have removed various software without improvement. I realize that my battery needs to be replaced, but from what I read on other posts, that should not bring my system to a halt. I would really appreciate help. Thank you.
EtreCheck version: 2.2 (132)
Report generated 5/12/15, 8:23 PM
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MacBook Pro (13-inch, Early 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Replace Now - Cycle count = 94 - SN = 9G10808DSD3MA
Intel HD Graphics 3000
Color LCD 1280 x 800
OS X 10.10.3 (14D136) - Time since boot: 20:9:16
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 318.84 GB (125.80 GB free)
Core Storage: disk0s2 319.21 GB Online
OPTIARC DVD RW AD-5970H
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. thunderbolt_bus
Mac App Store and identified developers
/System/Library/Extensions
[not loaded] com.marvell.kext.USBGenericPrinterClass (1.0.0) [Click for support]
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cloudphotosd.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
6 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.ctkd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.wdhelper.plist
4 processes killed due to memory pressure
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[loaded] org.macosforge.xquartz.startx.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] org.macosforge.xquartz.privileged_startx.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[running] com.hp.printerAgent.plist [Click for support]
[loaded] com.macpaw.CleanMyMac3.Scheduler.plist [Click for support]
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
Canon IJ Network Scanner Selector2 Application Hidden (/Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app)
ScanSnap Manager Application (/Applications/ScanSnap/ScanSnap Manager.app)
Mail Application (/Applications/Mail.app)
CleanMyMac 3 Menu UNKNOWN (missing value)
JavaAppletPlugin: Version: Java 8 Update 31 Check version
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
EPPEX Plugin: Version: 3.0.0.0 [Click for support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.9 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
WebEx64: Version: 1.0 - SDK 10.6 [Click for support]
3rd Party Preference Panes: ℹ️
Java [Click for support]
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 318.84 GB Disk used: 193.04 GB
Destinations:
Time Machine Backups [Local]
Total size: 2.00 TB
Total number of backups: 135
Oldest backup: 2011-11-18 04:11:28 +0000
Last backup: 2015-05-11 21:40:11 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 318.84 GB X 3)
8% WindowServer
2% ps
0% askpermissiond
430 MB kernel_task
197 MB com.apple.WebKit.WebContent(2)
139 MB softwareupdated
131 MB mdworker(6)
102 MB Safari
Virtual Memory Information: ℹ️
92 MB Free RAM
3.91 GB Used RAM
8 MB Swap Used
May 12, 2015, 08:11:31 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-05-12-201131_[reda cted].crash
May 12, 2015, 12:04:01 AM Self test - passed
MacBook Pro (13-inch Early 2011), OS X Yosemite (10.10.3), CPU at full throttle
D.Cohen
Level 6
(8,424 points)
Follow these steps:
- Shut down your Mac
- Wait until your computer turns off and after that press the Power button
- Right after you hear the startup tone, press and hold the Shift key
- Release the Shift key when you see a grey Apple sign and the progress bar below this sign
- Once you see Desktop, start a Disk Utility scan to detect and repair file system errors (don't forget to choose your main hard drive)
- Click on Verify Disc and then, if asked to fix problems, on Repair Disk
- After this, click on Verify Disk Permissions and then on Repair Disk Permissions
- After the process is finished, shut down your Mac and turn it back on after about 30 seconds
Apart from that, take a look at this Apple article and follow the instructions on Resetting NVRAM shown there: How to Reset NVRAM on your Mac - Apple Support
Hope this helps!
