tkbalt

Q: Can't verify Chase credit card for Apple Pay on Watch

I am setting up Apple Pay for my new Watch. In the Watch app on my iPhone 6 I have added my Chase Sapphire Visa card. Chase requires a verification code, which I had emailed to me. I received the email and then clicked the Verify link on the card in the Watch app so that I could enter the code, but I end up on a blank screen with a Back link in the upper left corner that doesn't work (and with the standard four Watch app nav items at the bottom, which also don't work). I'm stuck on this screen in the Watch app on my iPhone until I force quit the Watch app. If I go back into the Watch app after force quitting and try again, the same thing happens again, so I am unable to verify this card for use in Apple Pay on my Watch. Help!

Watch Standard 38mm

Posted on May 13, 2015 6:49 AM

Close

Q: Can't verify Chase credit card for Apple Pay on Watch

  • All replies
  • Helpful answers

  • by tkbalt,

    tkbalt tkbalt May 17, 2015 8:05 AM in response to tkbalt
    Level 1 (0 points)
    May 17, 2015 8:05 AM in response to tkbalt

    This same thing is happening with the Citibank AAdvantage Mastercard I just added. I thought I'd try a different card on the off-chance it made a difference. Now I have two cards I can't verify. Has anyone gotten the verify step to work?  Or is Apple Pay seriously unusable on the Watch right now?

  • by tkbalt,Solvedanswer

    tkbalt tkbalt May 17, 2015 8:19 AM in response to tkbalt
    Level 1 (0 points)
    May 17, 2015 8:19 AM in response to tkbalt

    Ugh, nevermind.  I rebooted my phone and then everything worked perfectly. Can't believe the ol' "turn it off and turn it on again" trick did it.  Argh.