Error read data not received whenever I try to open a web page using chrome on my mac

HHello,


whenever i try to use the Internet through chrome in my Mac it says no data recieved and fails to load. This happens with every website. By the way this also happen with safari so it isn't a problem with chrome. This is getting very frustrating... Can anyone help?

MacBook Pro, OS X Yosemite (10.10.1), 3 and a half years old

Posted on May 13, 2015 9:10 AM

Reply
40 replies

May 13, 2015 10:02 AM in response to lhalperin

Hello, pretty strange one!?


Open Console in Applications>Utilities & see if there are any clues or repeating messages when this happens.


Click on the top line we want, Shift plus click on the bottom line we want, CMD+c to copy, then paste the text in a reply with CMD+v


A few dozen lines should be about right, hundreds or thousands won't likely be readable.

May 15, 2015 4:50 AM in response to lhalperin

Does this happen on all networks? If you're not sure, take your Mac somewhere else and try connecting using a different network, such as a wifi network at your workplace, a friend's or relative's house or a free wifi network somewhere like a local coffee shop or library. If the problem goes away while connecting through a different network, and returns when you are back at home, then you'll need to talk to your internet service provider about this.


If the problem occurs regardless of the network you're on, try restarting in safe mode:


Try safe mode if your Mac doesn't finish starting up - Apple Support


While in safe mode, test your browser. If the problem is gone, download EtreCheck:


http://etresoft.com/etrecheck


Restart the computer normally (to exit safe mode), then run EtreCheck. Post a copy of the report it generates here.

May 16, 2015 1:02 PM in response to lhalperin

lhalperin wrote:


IIt's still happeniNg even in safe mode. What does that mean? i could really use some help :/


Is the problem happening only in Chrome, and not in Safari? If so, one of your Chrome extensions is probably the cause. For help finding where your Chrome extensions are, see:


http://www.adwaremedic.com/kb/browserextensions.php


That page is related to adware extensions, but the instructions on how to troubleshoot Chrome extensions applies to your case as well.


If it's happening in both Safari and Chrome, test your Mac on a different network, such as the free wifi at a coffee shop or local library. Does the problem happen on all networks, or only on the network you usually connect from?

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Error read data not received whenever I try to open a web page using chrome on my mac

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