kchavez8

Level 1 (0 points)

Q: Retrieving iCloud password

I am trying to log onto my iCloud and have forgotten my password. When i have a code sent to my email i never receive the email and not sure why but my birthday is not matching up to their records. So basically i have no way to reset it. Any suggestions?

Thanks!

Posted on May 13, 2015 6:01 PM

I have this question too

Q: Retrieving iCloud password

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Helpful answers

by FoxFifth,

FoxFifth May 13, 2015 6:36 PM in response to kchavez8
Level 7 (27,534 points)

iPhone

May 13, 2015 6:36 PM in response to kchavez8

The following may help re not receiving the email: If you didn't receive your verification or reset email - Apple Support
If not and if the methods in If you forgot your Apple ID password - Apple Support won't work for you, then contact: Contact Apple for help with Apple ID account security - Apple Support
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