Time Capsule won't join existing network

Hello,


I'm having trouble with my TC. I've tried reseting heaps of times but it just won't join my existing (non apple) network.


All it wants to do is create its own new network and it wants me to plug in an ethernet cable to supply it with internet.


I did have it setup like this before and it worked fine. But I have run out of LAN ports (because it only has 3) and I would like to use it to extend or join the existing network so I can keep using it for backups and plug in all the printers etc that we need in our office.


When I reset and try to extend the network in will only create a new network. While it is "looking for base stations etc" it doe show the SSID of 2 existing networks in our office but then it goes back to "looking for base stations."

When I let it setup without an ethernet cable and create a new network, I try to change to extend existing network, but it doesn't see any existing networks. All the other macs, iPhones etc are working fine on existing networks.

Can anyone help me?

Thanks,

Nick

Posted on May 14, 2015 12:51 AM

Reply
7 replies

May 14, 2015 4:41 AM in response to nicholax

Sorry, but the Time Capsule cannot "join" or "extend" a wireless network provided by a 3rd party router. It must connect to a 3rd party router using a permanent, wired Ethernet cable connection......just as the illustration in the Setup Guide confirms.


However, if you have another Apple router......an AirPort Express, AirPort Extreme, or another AirPort Time Capsule.....the Time Capsule can wirelessly join and "extend" the signal provided by the other Apple router.

May 14, 2015 11:28 PM in response to Bob Timmons

Hi Bob, thanks for explaining that to me. I must be confused because I'm pretty sure my airport express at home can extend (or at least join) wifi from my third party router. I thought the TC would be equally if not more capable.


Also the setup is misleading because it gives you the option to try and join a 3rd party network.


I've plugged the ethernet cable back in and switched it to bridge mode. It seems i can access a printer plugged into my 3rd party router (ethernet cable) through my TC. So I'm pretty happy with that.


Thanks again for your help.

May 15, 2015 4:37 AM in response to nicholax

If the Ethernet solution is satisfactory to you, go with it. It takes the router-to-Time Capsule traffic off the WiFi an onto a more reliable, dedicated, and probably faster (especially if the router supports gigabit) connection. This is exactly how I have had my home network set up for years. My 5GHz SSID is the same on both the router and bridged TC. This is called a "roaming" network - use that terminology if trying to explain to someone rather than "extending the wireless network", which implies a WiFi connection between the networking devices. My 2.4GHz SSIDs differ for "historical reasons" 🙂 .

May 15, 2015 5:34 AM in response to nicholax

I'm pretty sure my airport express at home can extend (or at least join) wifi from my third party router.

The Express can "join" virtually any wireless network since Apple designed it to be used with other networks for use with AirPlay.


I thought the TC would be equally if not more capable.

The AirPort Express has an AirPlay function....and the Time Capsule does not.....the AirPort Express is special in that it can join a third party network......but it cannot "extend" a third party network.


Several years ago, using a different version of AirPort Utility and earlier firmware on the Time Capsule.....it was possible to configure the Time Capsule to "join" a network. But, since this is the worst possible way that a Time Capsule can be configured, Apple removed that option several years ago to improve performance.


When the Time Capsule did "join" a network, it produced what is known as a "double hop" wireless situation. By that, I mean that when your Mac was backing up, the signal had to go all the way back to the main router......hop one.....and then travel all the way back again from the main router to the Time Capsule.....hop two.


As you might imagine, this doubles the time that it takes for a backup to occur and doubles the changes of an error occurring in the process.


Also the setup is misleading because it gives you the option to try and join a 3rd party network.

Not that I can find using a current version of AirPort Utility.

Jun 1, 2016 7:14 AM in response to nicholax

Unfortunately I only read this when I realised that the 'Join Existing Network' option didn't work on the new TC I just bought. This is rubbish. I don't care if the techno heads think it's better to have this create the wifi network. I've had a previous 2TB TC on my network for four years now. No problem at all, no appreciable interference etc. Works like a dream, just got full.

I am NOT going to plug this into my excellent third party router and change over 3x iPhones, 3x iPads, 2x MacBook Airs, 2x ATVs, one additional speaker and an iMac because Apple decided to mess around with the specifications of what still is an originally an excellent concept.

But I'm going to buy a hard disk and plug it into my existing router, how about that? No need for a ridiculously expensive, poorly designed product! It's going back asap. Also the reviews on the Apple site are absolutely scathing.

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Time Capsule won't join existing network

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