Hello, today I received this e-mail. I didn't change payment method so I don't know where is a problem. So I made steps, I added payment method (credit card) again to my iCloud on iPhone 6 and MacBook Pro. How can I will know if it's ok now please?
iPhone 6, iOS 8.3
You can update billing information at http://www.apple.com/shop/account/home under Account Settings > Change your default shipping or billing info.
Make sure you are logged onto the account in your billing location. To change the iTunes Store country or region go to:
https://support.apple.com/en-us/HT201389.
I hope this helps!
Check your storage by going to settings - icloud - storage. If you only have 5 gigs you have a problem if more you don't.
Today I received warning that my iphone is not backuped because storage. I went to settings and I saw I have 5GB only.. So I bought it again, hope, it will works fine now.
same issue here,
asked my credit card company to replace my card as the magnetic strip was worn out.
so I got the new plastic, everything is identical except for the expiration and CVV.
icloud attempted to charge the card yesterday (saturday) and I went in and updated the date and CVV today.
how do I gain access back to my 200gb plan? where is my data?
| On 12/03/2016, we attempted to charge you for your 200 GB iCloud storage plan, but there is a problem with your payment information. | ||||||||||||||||||||||||||||||||||||||||
| Your account will be downgraded to the free 5 GB storage plan if we cannot successfully renew your subscription. | ||||||||||||||||||||||||||||||||||||||||
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On Friday 15/04, my credit card was stolen so I cancelled it. Apple tried to charge me for my iCloud account today 18/04 but because my credit card was cancelled, the payment did not go through. I am waiting for my new credit card to arrive so I an update my details. This should be done by 21/04 at the latest. However, I do not want my storage plan to be downgraded in the meantime. Does anyone know how long Apple will allow me to keep the current storage plan before updating my details? This is the message I received below: On 18/04/2016, we attempted to charge you for your 50 GB iCloud storage plan, but there is a problem with your payment information. |
Your account will be downgraded to the free 5 GB storage plan if we cannot successfully renew your subscription. |
There isn't a specified period of time listed in the terms and conditions you accepted when you began to use iCloud. It may be wise to call Apple Support and clarify your situation.
I have the same problems too
Then you know what to do, update your card and buy more storage if you need it.
IiCloud s
Update your iCloud billing information to keep your storage upgrade.
