Hi,
Does anyone know if I got hit by a virus?
I will try to put a screen capture here.
Can you please tell me if this real? What is it? and how do I get rid of it?
Sorry about this, thank you all.
Eddie
iMac with Retina 5K display, OS X Yosemite (10.10.1)
Those aren't viruses; they're scam popups. Choose Force Quit from the Apple menu, close Safari, and then launch it with the Shift key held down. If that doesn't work, temporarily disconnect the computer from the Internet.
If that message continues to appear, click here and run Adware Medic. You may need to download it from a different web browser.
(127383)
It's scam. Do not respond. Close your browser, delete the cache and restart.
Thank you!
I got a similar notice, including loud sound effects. It said to contact Safari Security at a phone number. My screen was locked and had to force quite--without copying number. I then unplugged my computer for several hours.
I have tried all night to find any phone contact for Safari to no avail.... Apparently no one wants human contact.
Does anyone know if there is such a number ... does this sound like any other possible scams encountered today?
uncullbuck wrote:
It said to contact Safari Security at a phone number. My screen was locked and had to force quite--without copying number.
As has been stated above, this is a scam. There is no such company as "Safari Security." That name and phone number are used by scammers, so it's good that you didn't call... if you had, they would have tried to trick you into giving them remote access to your computer, as well as your credit card number. Do not respond to such pop-ups in your web browser.
Thank you sir. You helped me sleep peacefully at night. Hug.
I did not do Adware Medic. Instead, I downloaded Avast as per CNet.
It did a full scan and said I am OK.
Then, this morning, it pop'ed me this notice...
I have no idea how to read it, what it's trying to tell me, what I did wrong, and what should I do. Is there something in my machine that I should delete?
Any suggestions? Thank you so much.
Eddie
Avast is junk, you will get many of those 'warnings'
Follow the instructions to use Adwaremedic, and get rid of Avast.
sungyle wrote:
I downloaded Avast as per CNet.
Careful, there. Neither Avast nor CNet are to be trusted. Avast has serious problems with false positives, has included adware in the past (serious ethics and conflict of interest issues there) and actually causes your web browser to be LESS secure. Uninstall it. As for CNet, their Download.com site is a notorious spreader of adware, wrapping other people's software in their own adware installer without permission.
As for the alert, Avast has stopped Spotlight from trying to index a component of some adware that is located in your Time Machine backups. That means, though, that you had/have that adware installed, and Avast did not prevent or detect that. If you haven't removed the adware already, you should do so now. See my Adware Removal Guide.
Finally, note that you should NEVER allow any anti-virus software - whether it's Avast or something else - to touch your Time Machine backups in any way! It's probably not a disaster that Avast prevented Spotlight from indexing that file, but if it prevents Time Machine from doing things that it needs to do, that will corrupt your backups. If you ignore my advice and keep Avast, at least make sure it ignores your Time Machine backups in the future.
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com.)
OK, thank you. I always understood that Apple does not need antivirus anything.
The screen scared the hack out of this old man.
The world before virus used to be fun.
did I get hit by a virus from 1-855-808-1650
