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Helpful answers
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May 14, 2015 10:59 AM in response to monki21by Ralph Landry1,Start with this article and see if it helps troubleshot the problem. If you can't make or receive FaceTime calls - Apple Support
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May 14, 2015 11:02 AM in response to Ralph Landry1by monki21,Yeah I followed that article but all is correct in my settings. I can hear the dialing being done and the ringing from my iphoone when I call her but she does not receive the call