HT202696: About your support coverage and service options
Learn about About your support coverage and service options
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Helpful answers
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by Allan Jones,May 15, 2015 9:33 AM in response to YES Institute IT Director
Allan Jones
May 15, 2015 9:33 AM
in response to YES Institute IT Director
Level 8 (35,141 points)
iPadDo you see a purchase date if you enter serail numbers in this Apple support page?:
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May 15, 2015 10:00 AM in response to Allan Jonesby YES Institute IT Director,Thanks and NO. Only validates that a purchase date is on file. If I am logged in or not, doesn't give exact dates.
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by OGELTHORPE,May 16, 2015 6:31 AM in response to YES Institute IT Director
OGELTHORPE
May 16, 2015 6:31 AM
in response to YES Institute IT Director
Level 9 (52,313 points)
Mac OS XIf you purchased it at an Apple store, often they can provide a duplicate of the receipt.
Ciao.
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May 16, 2015 8:21 AM in response to YES Institute IT Directorby babowa,Have you checked your support profile - you can easily figure out your purchase date by the warranty/telephone support/Applecare expiration date(s) as shown here:
Since I purchased Applecare for three years and it expires on 1/19/2018, I purchased it on Jan. 20 of this year.
Edit: For some reason, I'm getting an error when trying to post a link for the support profile log in, so here is a link to another discussion where Ferd II posted a link to it:
