VincentinSF
Level 1 (4 points)
Mac OS X

Q: upgrade to iPhone 6 plus

I just bought an iPhone 6 plus. I am attempting to restore my iPhone from my latest backup of my iPhone 5. My 5 has IOS 8.3 on it. The iPhone 6 plus only has 8.2 on it and I can't use the back up.  I don't have any earlier back ups of my phone with IOS 8.2.

 

What can I do?

MacBook Pro with Retina display, OS X Yosemite (10.10.3)

Posted on May 15, 2015 2:19 PM

by Niel,Solvedanswer
Niel Niel
Level 10 (314,528 points)
Mac OS X
A:

Set it up as a new device, update it to 8.3, and then restore the backup.

 

(127432)

Posted on May 15, 2015 2:22 PM

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VincentinSF

Q: upgrade to iPhone 6 plus

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  • Helpful answers

  • by Niel,Solvedanswer

    Niel Niel May 15, 2015 2:22 PM in response to VincentinSF
    Level 10 (314,528 points)
    Mac OS X
    May 15, 2015 2:22 PM in response to VincentinSF

    Set it up as a new device, update it to 8.3, and then restore the backup.

     

    (127432)

  • by VincentinSF,

    VincentinSF VincentinSF May 15, 2015 2:23 PM in response to Niel
    Level 1 (4 points)
    Mac OS X
    May 15, 2015 2:23 PM in response to Niel

    Of course!  Duh...why didn't I think of that!  Thank you!

  • by VincentinSF,

    VincentinSF VincentinSF May 15, 2015 3:35 PM in response to Niel
    Level 1 (4 points)
    Mac OS X
    May 15, 2015 3:35 PM in response to Niel

    Hi Niel,

    I did as you suggested, set up the phone as a new device, installed the new software update, then erased all content and settings, but now I cannot activate my new iPhone. I have no phone carrier showing up at the top and I keep getting the message "your iphone could not be activated because the activation server is temporarily unavailable. Try connecting your iPhone to iTunes to activate it, or try again in a couple of minutes. If this problem persists, contact Apple Support at apple.com/support".

     

    Any suggestions? I've been trying for about 15 minutes now.

     

    Thanks.

    VINCENT

  • by Niel,

    Niel Niel May 15, 2015 3:41 PM in response to VincentinSF
    Level 10 (314,528 points)
    Mac OS X
    May 15, 2015 3:41 PM in response to VincentinSF

    Click here and follow the instructions.

     

    (127437)