After reinstalling Snow Leopard, I try upgrading to 10.6.8, but after I do and try restarting my computer, I don't receive my normal log-on box. Any help appreciated.

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Level 1

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After reinstalling Snow Leopard, I try upgrading to 10.6.8, but after I do and try restarting my computer, I don't receive my normal log-on box. Any help appreciated.

After reinstalling Snow Leopard (since I was having IPhone sync problems and printer not recognized), I try upgrading to version 10.6.8 via Software Update. After I restart my computer, it never fully comes back to log-in screen, but just the purple starry background with no log-in screen. Any help appreciated. All of this started when I discovered by sync button was grayed-out on iTunes, when trying to transfer some new songs to my iPhone. Also, my printer is now not working.

iMac, Mac OS X (10.6.3), Intel Core 2 Duo

Posted on May 16, 2015 7:57 AM

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Answer 1

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Eric Root

Level 10

684,033 points

May 17, 2015 7:37 AM in response to kso808

Startup – Computer Stops or Delays

Startup Issues - Resolve

Startup Issues - Resolve (2)

Startup Issues - Resolve (3)

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Answer 2

kso808 Author

Level 1

6 points

May 17, 2015 1:05 PM in response to Eric Root

I was finally able to upgrade to OS X 10.6.8 successfully. Thanks.

I'm still having issues with my Mac recognizing my iPhone for syncing songs ("sync" function under devices is grayed out) and now also my printer is not being recognized. Do these two issues sound related to you? Or are they different? Thanks again for any help you can provide.

Kevin

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Answer 3

Eric Root

Level 10

684,033 points

May 17, 2015 1:19 PM in response to kso808

You are welcome. Different issues. Go to the printer manufacturer's web site and see if you can find a driver compatible with 10.6. Try entering the passcode to the iPhone and check to see if it will now sync.

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