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Q: iphone 6 unable to sync to iTunes

I have an iphone 6 plus and am unable to sync it with the iTunes on my laptop. My phone is connected to my laptop using a USB Cord. I already checked and the apple ID on my phone is the same as the one on my iTunes. When I press sync it tells me to authorize the laptop and then it says the authorization was successful and then it says that the laptop was already authorized.  Then I press sync again and it goes to step 2 of syncing and then it tells me to authorize the computer again. This constantly keeps on happening and I am still unable to sync. I have already tried de authorizing and re authorizing, and restarting my phone.

iPhone 6 Plus, iOS 8.3

Posted on May 16, 2015 12:23 PM

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Q: iphone 6 unable to sync to iTunes

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