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Maten3

Q: My Apple TV just keeps loading for th last three hours. What is wrong. All the previews played fine. HELP!

My Apple TV just keeps loading for th last three hours. What is wrong. All the previews played fine. HELP!

Apple TV

Posted on May 16, 2015 3:27 PM

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Q: My Apple TV just keeps loading for th last three hours. What is wrong. All the previews played fine. HELP!

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  • by Rysz,

    Rysz Rysz May 16, 2015 3:37 PM in response to Maten3
    Level 7 (20,487 points)
    iTunes
    May 16, 2015 3:37 PM in response to Maten3

    You probably just have a poor connection. I would suggest to stop, unplug Apple TV for 30 seconds, then try again. You can start the download again from the Purchases section.

  • by vazandrew,

    vazandrew vazandrew May 16, 2015 3:49 PM in response to Maten3
    Level 6 (19,103 points)
    Apple TV
    May 16, 2015 3:49 PM in response to Maten3

    You will also want to verify the network, there is a big difference between streaming a trailer and a full HD movie

     

    Check current connection via speedtest.net

    Make sure DNS is set to auto (settings - general - network)

    If on wifi try Ethernet