HT201303: Security and your Apple ID
Learn about Security and your Apple ID
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All replies
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Helpful answers
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May 16, 2015 3:37 PM in response to Maten3by Rysz,You probably just have a poor connection. I would suggest to stop, unplug Apple TV for 30 seconds, then try again. You can start the download again from the Purchases section.
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May 16, 2015 3:49 PM in response to Maten3by vazandrew,You will also want to verify the network, there is a big difference between streaming a trailer and a full HD movie
Check current connection via speedtest.net
Make sure DNS is set to auto (settings - general - network)
If on wifi try Ethernet