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itunes 12.1.2.27 radio windows 8.1 error

Good day!


I have a desktop PC running Windows 8.1 64bit. Just downloaded iTunes 12.1.2.27. Getting an error when trying to use Internet Radio of 'An error occurring while contacting the radio turning service. Check your Internet connection or try again later.' Obviously my Internet connection is fine/working since I am using it currently, lol


have restarted computer

Uninstalled all Apple programs from computer / downloaded and installed iTunes (disabled antivirus shields when installing)

Do not use iTunes for anything but radio

disabled antivirus and firewall, same error



Any ideas what else I could try?




Thank you for your time!


Sincerely,

SweetFreya

iTunes-OTHER, Windows 8, null

Posted on May 16, 2015 8:07 PM

Reply
1 reply

May 18, 2015 2:48 PM in response to SweetFreya

Hi SweetFreya,



Resetting the iTunes Store cache may help resolve this error message and get iTunes Radio to succesfully connect. This can be done from iTunes Preferences (Edit menu -> Preferences) under the Advanced tab.


iTunes Help - iTunes Advanced preferences
https://help.apple.com/itunes/win/12/index.html?localePath=en.lproj#/itns3426817 7



All my best,

Allen

itunes 12.1.2.27 radio windows 8.1 error

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