Q: My macbook pro 13 in with retina display is not working, but does when connected via hdmi to tv monitor. I have tried pram reset and and shift upon starting. Please help! yesterday to worked fine!

My macbook pro 13 in with retina display is not working, but does when connected via hdmi to tv monitor. I have tried pram reset and and shift upon starting. Please help! yesterday to worked fine!

MacBook Pro (Retina, 13-inch, Late 2013), iOS 8.3

Posted on May 16, 2015 6:29 PM

I have this question too

Q: My macbook pro 13 in with retina display is not working, but does when connected via hdmi to tv monitor. I have tried pram reset a ... more

All replies

Helpful answers

by jason269,

jason269 May 18, 2015 2:22 PM in response to Cryptochick01
Community Specialists

May 18, 2015 2:22 PM in response to Cryptochick01

Hello, Cryptochick01.

Thank you for visiting Apple Support Communities.

I understand that your MacBook Pro display isn't functioning and a PRAM reset did not resolve this issue. There are just a couple more steps that I could recommend in the article below.

Apple computers: Troubleshooting issues with video on internal or external displays

-Jason H.
Reply options

Link to this post

by OGELTHORPE,

OGELTHORPE May 18, 2015 3:11 PM in response to Cryptochick01
Level 9 (52,793 points)

Mac OS X

May 18, 2015 3:11 PM in response to Cryptochick01

Your MBP is exhibiting symptoms that indicate that the display is malfunctioning or the connection to it is faulty. Make an appointment at an Apple store genius bar for a FREE evaluation.

Ciao.
Reply options

Link to this post

Q: My macbook pro 13 in with retina display is not working, but does when connected via hdmi to tv monitor. I have tried pram reset and and shift upon starting. Please help! yesterday to worked fine!

All replies Helpful answers

by jason269,

by OGELTHORPE,

All replies

Helpful answers