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Helpful answers
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May 17, 2015 2:11 PM in response to katherinesophiaby ChrisJ4203,Could be for any number of reasons, however generally you will see some type of error message, and the contents of that error message would go a long way into trying to help us figure out the problem.
To help other members answer your question, give as many details as you can.
- Include your product name and specs such as processor speed, memory, and storage capacity. Please do not include your Serial Number, IMEI, MEID, or other personal information.
- Provide the version numbers of your operating system and relevant applications, for example "iOS 6.0.3" or "iPhoto 9.1.2".
- Describe the problem, and include any details about what seems to cause it.
- List any troubleshooting steps you've already tried, or temporary fixes you've discovered.
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May 17, 2015 2:14 PM in response to ChrisJ4203by katherinesophia ,It brings up an message saying you must update to IOS 7.0 in order to download and use this application but when I looked into it you can't get this update for the iPod 4g?
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May 17, 2015 2:16 PM in response to katherinesophiaby ChrisJ4203,Then it appears that the app you are trying to use is only supported in iOS7 or above. Your 4th gen iPod will no update that far. You can try the information in this support document about compatible apps, but it may not work. Install the latest compatible version of an app on an earlier version of iOS or OS X - Apple Support