RobbieFCSuser
Level 1 (0 points)

Q: Unresponsive display

Anybody else having issue with their display???

 

I ordered my Apple Watch on 4/10 at 8AM. I ordered the 42mm stainless steel with the white band. I finally received it 5/14. Out of the box, the display was completely unresponsive. After countless hard resets, I finally plugged it in and reset it and up came "Do you want to start over?" I tried to tap yes, and lo and behold, it worked. Since then, The display worked fine. The only times it wasn't 100% accurate was when I was putting my passcode in. It would tend to register two adjacent numbers although I only tapped on. That didn't see to bother my much since I almost always used the "unlock with iPhone" feature.

 

Today at dinner dinner time, the same thing happened again. I was going to turn on my lights with the Hue app and nothing. Nothing I did seem to fix it. I even tried doing exactly what I did the first time and nothing. I'm on the phone with Apple support now and apparently they can ship on out to me tomorrow but only if I purchase AppleCare plus on the spot.

 

I'm really considering returning that thing and waiting for Version 2.0.

iPhone 6 Plus, iOS 8.3

Posted on May 17, 2015 7:45 PM

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RobbieFCSuser

Q: Unresponsive display

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  • by samt14,

    samt14 samt14 May 18, 2015 12:03 PM in response to RobbieFCSuser
    Level 1 (10 points)
    May 18, 2015 12:03 PM in response to RobbieFCSuser

    I have the exact same issue. When it came it was totally unresponsive. Then after resetting it and playing around with it, it would register my touch but it wouldn't be accurate. I couldn't even turn the watch off. Weirdly, after it sitting there for a while it fixed itself and started working. Then a day goes by with no issues, the issue came back. I have appointment tmr at genius bar. It's a shame having to return this watch, i liked it while it lasted.

     

    What makes it weird is if it was a hardware defect i would expect it to always not work. Since it works most of the time i think there is a software issue, but i can't risk it. Will return tmr.