Authorization Loop - again

Hi John,

In theory, you can go to this link and retrieve a forgotten Apple ID. I'm thinking you would need to supply the email address that may have been used for that forgotten Apple ID, but not 100% sure about that....

FORGOT APPLE ID

Also, see if this support article helps with the Authorization issue:

Repeated Authorize This Computer

Cheers,

GB

I have this exact same problem everything was fine the other day then i turn on my laptop yesterday and try to sync and i got stuck in the loop.

Nothing i do can fix it, i have tried everything that you have and even tried fully uninstalling itunes and re-installing it and nothing helps.

So that means that you have Removed the SC Info Folder?

Cheers,

GB

yep, tried everything cant fix it. its getting annoying now paying 800 euro for a new iphone and i cant even use it properly

Well, a couple of other things you can try:

1. Deauthorize All and then Authorize the computer again: Open iTunes and click on your User name, then on Account Info. In the first section you will see the Deauthoize All option. Click on that, and the Authorize your computer again.

2. Go to the bottom of that same Account Info page and Click on Reset All warnings for Buying and Downloading.

Best of luck,

GB

Sadly that didnt work either. Any other ideas? ill try anything at this stage

And you are certain that the purchases it is wanting the Authorization for is not a different Apple ID than the one you have authorized? Is there any possibility that your iTunes Library may have purchases in it from another Apple ID?

And you have rebooted the computer, correct?

Cheers,

GB

I have only ever had the one apple ID for many years now and i amd the only person that has ever used this laptop so no chance at all and yes i have rebooted it many times. nothing is working.

Let's go back to your original post:

shaneh125 wrote:

I have this exact same problem everything was fine the other day then i turn on my laptop yesterday and try to sync and i got stuck in the loop.

I take it you were trying to sync an iDevice? Can you describe exactly what happened once you connected your device? What were you syncing, specifically? When during the sync did the Authorization request come up? What, exactly, is the message? What kind of iDevice were you trying to sync?

Cheers,

GB

I had just gotten loads of new songs from youtube and was syncing them onto my iphone 6 which has never been a problem before.

I opened itunes and put the songs into a playlist then plugged in my iphone (with the cable it comes with) and everytime the sync stats about 2 seconds in the pop up says the iphone could not be synced because this computer is no longer authorised for purchased items that are on this iphone. to authorise this computer for items purchased from the itunes store. choose store > Authorise this computer.

I click okay it goes away and the phone wont sync. i try authorise it and its says its already authorised. i try again same thing. i deauthorise and re authorise and try again and guess what, same thing.

the sync starts gets to step 2 then jumps to step 4 then the pop up apears

So i have been on the phone to apple for 3 hours and it turns out it was an app i had that was glitching and itunes wouldnt recognise it thus not allowing it to be added to my library. i deleted the app and all is well. something so small causing such a big problem